Summary
Overview
Work History
Education
Skills
Core Competencies
Languages
References
Timeline
Generic

Zachary E. Kern, MBA

St Louis,MO

Summary

Results-driven leader with an MBA, and a strong background in sales, client relations, operational efficiency, and team development. Proven success in managing performance, driving revenue growth, and ensuring regulatory and procedural compliance. Adept at analyzing customer needs, resolving challenges, and developing high-performing teams. Ready to bring strategic leadership and customer-centric focus to a branch management role.

Overview

5
5
years of professional experience

Work History

Football Coach & Academic Coordinator

Missouri Baptist University
St Louis, MO
06.2021 - Current
  • Oversaw recruitment, retention, and development of student-athletes, aligning with institutional goals and NAIA compliance standards.
  • Managed individual performance plans and academic monitoring, improving graduation rates and program integrity.
  • Developed strategic plans to maximize team and individual performance, similar to coaching and leading branch employees.
  • Implemented mentoring, tutoring, and support systems, effectively modeling student athlete development and engagement strategies.

Sales Associate & Flexibility Coach

Stretch U
St Louis, MO
01.2020 - Current
  • Generated consistent revenue by tailoring product offerings to client needs, and educating them on long-term value
  • Maintained operational standards, including schedule coordination, transaction management, and client database upkeep, ensuring service excellence
  • Contributed to marketing strategies and lead generation, increasing customer base and enhancing brand presence
  • Developed strong client relationships through customized service and effective communication, focusing on needs analysis

Education

MBA -

Missouri Baptist University
St. Louis, MO
05-2023

Bachelor of Science - Sport Management

Missouri Baptist University
St. Louis, MO
05-2021

Skills

  • Sales and client relationship management
  • Sales performance management
  • Team leadership and performance development
  • Operational efficiency and administrative management
  • Team-oriented and collaborative, with a focus on continuous improvement
  • Coaching, recruitment, and staff retention strategies
  • Policy interpretation and compliance monitoring
  • Interpersonal & Cross-Functional Communication

Core Competencies

  • Sales Strategy & Execution
  • Team Leadership & Development
  • Regulatory & Policy Compliance
  • Customer Relationship Management
  • Operational Oversight & Process Improvement
  • Budgeting & Performance Analysis
  • Credit Evaluation & Financial Acumen
  • Change Management & Recognition Practices

Languages

Spanish
Limited

References

References available upon request.

Timeline

Football Coach & Academic Coordinator

Missouri Baptist University
06.2021 - Current

Sales Associate & Flexibility Coach

Stretch U
01.2020 - Current

MBA -

Missouri Baptist University

Bachelor of Science - Sport Management

Missouri Baptist University

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