ZACHARY K SULLIVAN
Hartford,Alabama
Summary
I am an enthusiastic and motivated individual with excellent organizational and problem-solving skills, looking to obtain an entry-level Help Desk Technician role. Although I have no prior experience in the IT industry, I am currently enrolled in college, and have a strong commitment to furthering my knowledge and expertise in the IT field. I have excellent communication skills and a friendly and professional attitude, allowing me to be a great asset to any team.
Overview
5
5
years of professional experience
Work History
Machinery Technician
United States Coast Guard
11.2017 - Current
- Engine maintenance and repair: Over five years of experience in troubleshooting, repairing, and maintaining various types of small boat engines
- Updated daily production logs and informed management of production incidents or non-conformance issues
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery
- Troubleshooting: Skilled in diagnosing and resolving engine-related issues
- Operated and maintained various types of equipment
- Communicated with outside vendors to attain appropriate parts and tools
- Utilized computerized analytical software to detect potential mechanical problems
Education
Associate of Arts - Information Technology
The University of Phoenix
08.2023
Information Assurance and Security Certificate -
University of Phoenix
Phoenix, AZ08.2023
Skills
- Problem-solving
- Visual Evaluations
- Reading Comprehension
- Critical Thinking
- Advanced Troubleshooting
- Diagram Reading
- Customer Satisfaction
- Technical Troubleshooting
- Customer Service
- Communication
- Data Entry
Timeline
Machinery Technician
United States Coast Guard
11.2017 - Current
Associate of Arts - Information Technology
The University of Phoenix
Information Assurance and Security Certificate -
University of Phoenix
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