Summary
Overview
Work History
Education
Skills
References
Timeline
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Zachary Heitzmann

Biloxi,MS

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records as well as having experience in scheduling, progress reports, purchasing, and estimating.

Overview

5
5
years of professional experience

Work History

Project Services Coordinator

Performance Contractors
Baton Rouge, LA
01.2024 - Current
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.

Horizontal Direction Driller

Miller Pipeline
Reserve, LA
04.2023 - 01.2024
  • Operated horizontal directional drilling rigs and related equipment to drill bore holes Natural Gas.
  • Assisted with the development of plans for bore trajectories prior to drilling operations.
  • Ensured proper maintenance of all equipment used in directional drilling projects.
  • Monitored the progress of drilling operations to ensure that they meet safety standards and regulations.
  • Maintained records on all aspects of drilling operations including depth logs and mud systems.

General Manager of Operations

The Revelry Of Baton Rouge
Baton Rouge, LA
12.2019 - 01.2024
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
  • Provided strategic direction to staff members in order to maximize productivity.
  • Reviewed reports on operational performance metrics and identified areas of improvement.
  • Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
  • Recruited, hired, and trained new staff members according to organizational standards.
  • Resolved escalated customer service issues in a timely manner.
  • Collaborated with marketing team to develop promotional campaigns for products or services.
  • Negotiated contracts with vendors for goods or services needed by the organization.

Education

Bachelor of Science - Construction Management

Louisiana State University And A&M College
Baton Rouge, LA
05-2024

Skills

  • TWIC Card
  • Microsoft Office
  • Project Support
  • P6
  • Takeoff Creation
  • EWO/RFI Creation and Submission
  • Cost Control
  • Document Control
  • Supply Chain Management
  • Inventory Management
  • AX Purchasing
  • Solidworks 3D Modeling
  • OSHA Site Specific Compliance
  • Procore

References

Holly Kitizger - Human Resources - United Weld Holdings

holly.kitziger@unitedweldholdings.com

+1 (504) 813-4925

Charles D’Agostino - Investment Broker - Junction USA

+1 (936) 524-8020

Charles.dagostino@junctionusa.com

Alex Eddy - Owner Operator - The Revelry

Aeddy@rustonrev.com

+1 (504) 439-2539

Timeline

Project Services Coordinator

Performance Contractors
01.2024 - Current

Horizontal Direction Driller

Miller Pipeline
04.2023 - 01.2024

General Manager of Operations

The Revelry Of Baton Rouge
12.2019 - 01.2024

Bachelor of Science - Construction Management

Louisiana State University And A&M College

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Zachary Heitzmann