Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Zachary Hernandez

Zachary Hernandez

Ridgefield,WA

Summary

During my Junior & senior year of highSchool half of my classes were spent at the Cascadia Tech Academy where I took 2 year's of Information Technology classes, the second of which only select students were accepted into based on their performance the first year. The first year was focused on simple troubleshooting, understanding how computer's work & how to fix them. The second year was more advanced focusing on certifications from both Microsoft & CompTIA, building & maintaining a server. I took classes at my local community college my senior year while at the Tech Academy. After graduating I began College full time while working at Lumen, processing employee documents to input into SAP. I began Carahsoft in 2022 in attempt for an IT job but landed on the renewals team. Since working there I have built & processed hundred's of quote's, spoke to hundred's of customers & worked closely with the ISR Team over at Gitlab. I was apart of a new white label program that began last year in which 2 reps of Carahsoft also worked under Gitlab & exclusively provided pricing me pricing for requests 15k & under.

Overview

5
5
years of professional experience

Work History

Contractor

Lumen
09.2017 - Current

Identify personal data from employee files

Create cover sheets from employee data

Scan files into SAP

Open Source Deal Desk Specialist

Carahsoft
01.2022 - 03.2023
  • Proactively respond to RFQ's within 10 minutes
  • Make 40 cold calls to potential prospects Tuesday-Thursday & 60 Monday, Wednesday & Friday
  • Cover renewal quotes for Gitlab orders 15k & below
  • Work with Federal, SLG, Civilian & EDU customers as well as System Integrator’s & resellers. Some examples include the DOD, ARMY, NASA, Space Force, Northrop Grumman, Lockheed Martin, Boing, etc
  • Reach out for updates weekly on order status
  • Process purchase order's

Education

Associate of Arts - CTEC

Clark College
Vancouver, WA

High School Diploma -

Columbia River High School
Vancouver, WA
06.2017

ITS3

Cascadia Technology Academy
Vancouver, WA
06.2017

Skills

  • HTML5
  • CSS
  • Adobe Photoshop
  • Microsoft Outlook
  • MIcrosoft Excel
  • Customer service
  • Computer troubleshooting

Interests

• Web 3.0 

• Tech

• Blockchain Technology 

• HTML5/CSS

• Entrepreneurship

• Python 

Timeline

Open Source Deal Desk Specialist

Carahsoft
01.2022 - 03.2023

Contractor

Lumen
09.2017 - Current

Associate of Arts - CTEC

Clark College

High School Diploma -

Columbia River High School

ITS3

Cascadia Technology Academy
Zachary Hernandez