ZACHERY ALVAREZ
Punta Gorda,FL
Summary
Dependable professional with troubleshooting, customer service, and mechanical skills coupled with many years of experience. Known for complying with safety requirements. Seeking role with established organization where hard work and attention to detail will be appreciated.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mainline Technician
Kia of Port Charlotte
Port Charlotte, FL
10.2023 - Current
- To provide proper maintenance to vehicles in a timely manner.
- Ensure speediness of the service department and return vehicle to the customer within the promised time.
- Diagnose and repair vehicles that are in need of minor to major repairs. From valve cover gasket leaks to transmission and engine replacements.
- Perform recalls to vehicles in need to ensure the safety of the owner and other drivers on the road.
Shift Manager
ABC Fine Wine & Spirit
Port Charlotte, FL
05.2023 - 06.2023
- Open and close the store on my own correctly and safely while making sure that all registers are shut down properly and the safe balances for the night
- Train associates on the proper open and close procedures so they can learn and grow with the company and move up fast
- During the day making sure that all truck products are put away on the shelves with matching tags and sale prices are correct
- Organize the back room for easy navigation for fast grab and go of immediate need products.
Customer Service Team Leader
Publix
Port Charlotte, FL
01.2015 - 01.2023
- Provide premier customer service and complete every task that is asked to my fullest ability.
- As well as coaching, training, and developing other associates.
- Coordinating the Customer Service Department to run a smooth and profitable day of sales.
- Process payroll, schedule shifts, train others, hire new associates, and integrate change, as well as help others adapt, per the desire of my direct manager or corporate.
- Two years' worth of Publix Liquor Store experience from two different locations.
Education
G1 ASE Certification - Automotive
Charlotte Technical College
Port Charlotte, FL12-2023
Associate of Arts -
Florida Southwestern State College
Punta Gorda, FL12.2018
High School Diploma -
Port Charlotte High School
Port Charlotte, FL05.2016
Skills
- Vehicle Inspection
- Diagnosis and Repair
- Auto Body Fabrication
- Welding Experience
- Classic Car Restoration
- Vehicle Modification
References
- Matthew Null, Founder of Paradise Auto Body and Custom Services,
(941) 628-9727
- Mike Weaver, Pastor of Gulf Cove United Methodist Church, (407) 489-0022
Accomplishments
- Employee of the Month for Fixed Operations
- Student of the Month for Automotive at CTC
Certification
- G1 Auto Maintenance and Light Repair ASE Certified
- OSHA 10 Certified
Timeline
Mainline Technician
Kia of Port Charlotte
10.2023 - Current
Shift Manager
ABC Fine Wine & Spirit
05.2023 - 06.2023
Customer Service Team Leader
Publix
01.2015 - 01.2023
G1 ASE Certification - Automotive
Charlotte Technical College
Associate of Arts -
Florida Southwestern State College
High School Diploma -
Port Charlotte High School
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