Zachery Cross
Marysville
Summary
Results-driven Golf Operations Manager with expertise in staff training, sales, and membership relations. Proven track record in enhancing operational efficiency and customer satisfaction through strategic planning and successful tournament coordination.
Overview
15
15
years of professional experience
Work History
Golf Operations Manager
Peach Tree Golf & Country Club
Marysville, CA
01.2021 - Current
- Managed daily golf operations and ensured optimal course conditions for member satisfaction.
- Supervised staff training programs to enhance service quality and operational efficiency.
- Developed and implemented strategic marketing initiatives to increase membership engagement.
- Oversaw inventory management for pro shop merchandise, ensuring timely restocking and product availability.
- Coordinated tournament logistics, including scheduling, vendor relations, and participant communications.
Outside Service Attendant
Peach Tree Golf & Country Club
Marysville, CA
02.2011 - 01.2021
- Monitored driving range, replenishing supplies and maintaining cleanliness.
- Conducted regular inspections of golf course amenities for safety compliance.
- Implemented inventory management practices for golf cart maintenance supplies.
- Developed strategies to improve workflow and reduce turnaround time for services.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
Education
No Degree - Kinesiology
Chico State
Chico, CA01-2020
Associate of Science - General Education
Yuba College
Marysville, CA05-2016
Skills
- Staff training and development
- Food and beverage management
- Merchandising strategies
- Sales and marketing
- Scheduling and rostering
- Membership relations
Accomplishments
- Supervised team of 10 staff members.
Timeline
Golf Operations Manager
Peach Tree Golf & Country Club
01.2021 - Current
Outside Service Attendant
Peach Tree Golf & Country Club
02.2011 - 01.2021
No Degree - Kinesiology
Chico State
Associate of Science - General Education
Yuba College
Employee of the Year
I was awarded the golf operations employee of the year as an outside service member for exceptional work ethic and member relationships