Summary
Overview
Work History
Education
Skills
Timeline
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Zachery Horgan

Rockwood,MI

Summary

Customer-focused professional with extensive experience in hospitality and client service. Proven ability to deliver tailored recommendations through attentive listening and understanding of client needs. Skilled maintenance mechanic who learns quickly, with expertise in troubleshooting, preventive maintenance, and machine calibration independently. Highly productive Cultivation Technician, recognized for efficiency in task execution with adherence to schedules.

Overview

7
7
years of professional experience

Work History

Bowling Center Customer Service Representative/Pinsetter Mechanic

Spins Bowl
Taylor, MI
10.2018 - Current
  • Delivered exceptional customer service by greeting patrons and addressing inquiries promptly.
  • Assisted customers with questions regarding lane availability, pricing, and center services.
  • Processed payments for league memberships, shoe rentals, food orders, and merchandise.
  • Provided detailed information about bowling leagues, tournaments, and special events.
  • Collaborated effectively with team members to maintain the seamless operations of the bowling center.
  • Conducted inspections on pinsetting machines to identify wear and malfunctions.
  • Performed preventative maintenance on pinsetting machines, including part replacements.
  • Troubleshot issues with pinsetting machines and executed necessary repairs.
  • Assisted mechanics during complex repairs to enhance workflow efficiency.

Cultivation Technician

Hytek
Detroit, MI
04.2021 - 02.2024
  • Applied nutrients and pesticides to promote healthy cannabis plant growth.
  • Harvested mature cannabis flowers in accordance with company standards.
  • Executed cloning procedures using cuttings from established mother plants.
  • Conducted routine maintenance on cultivation equipment to ensure optimal performance.
  • Maintained plants in various climate-controlled environments to support growth.

Education

High School Diploma -

Diploma Success Community School
Harper Woods, MI
06-2019

Skills

  • Pinsetter maintenance
  • Technical inspections
  • Problem solving
  • Customer service
  • Nutrient and pesticide application
  • Equipment maintenance
  • Harvesting methods

Timeline

Cultivation Technician

Hytek
04.2021 - 02.2024

Bowling Center Customer Service Representative/Pinsetter Mechanic

Spins Bowl
10.2018 - Current

High School Diploma -

Diploma Success Community School

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