Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachery Johnson

Pocatello,ID

Summary

Dedicated professional with experience in managing operations in residential habilitation environments. Skilled in behavior management, conflict resolution, and effective communication. Committed to fostering participant growth through support and training, while ensuring compliance and safety during shifts.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Costa Vida
10.2019 - 12.2020
  • Performed dishwashing duties, ensuring cleanliness and sanitation of kitchen equipment and utensils.
  • Mastered food line operations, ensuring timely and accurate meal preparation.
  • Operated cash register, handling transactions with accuracy and efficiency.
  • Assisted in runner position, facilitating smooth service delivery during peak hours.
  • Trained in morning prep tasks, demonstrating initiative and eagerness to learn new skills.
  • Enhanced attention to detail in cleaning and food handling processes, positively impacting team efficiency.

Assistant Manager

A New Hope
08.2021 - Current
  • Managed grave shift operations in residential habilitation environment.
  • De-escalated participant behaviors through effective communication and conflict resolution.
  • Coordinated staff schedules to ensure adequate coverage during call-outs.
  • Oversaw medication administration to ensure compliance and accuracy.
  • Trained new staff on procedures and best practices to enhance service provided.
  • Maintained safety and comfort for participants and staff during shifts.

Direct Support Professional

Aspire Human Services
01.2021 - 08.2021
  • Assisted participants in developing daily living skills through encouragement and support.
  • Promoted hygiene practices and completion of household chores.
  • Facilitated budgeting habits to enhance financial literacy.
  • Modeled proper social interactions to improve communication skills.
  • Observed and documented participant progress towards personal goals.
  • Fostered a positive environment to encourage participant growth and independence.

Education

High School Diploma -

Highland High-school
Pocatello, ID
05.2020

Skills

  • Behavior management
  • Conflict resolution
  • Effective communication
  • Staff training
  • Crisis intervention
  • Daily living skills
  • Medication administration
  • Positive reinforcement
  • Team coordination
  • Financial literacy

Certification

I am CPR certified up till January of 2027. As well as having my assistance with medication certification.

Timeline

Assistant Manager

A New Hope
08.2021 - Current

Direct Support Professional

Aspire Human Services
01.2021 - 08.2021

Crew Member

Costa Vida
10.2019 - 12.2020

High School Diploma -

Highland High-school

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