Zachery Roberson

Led a high-performing team in a luxury retail environment by fostering a collaborative culture focused on exceptional guest engagement. Drove strategic planning and executed key performance initiatives to consistently exceed monthly sales goals. Additionally, mentored new hires and developed a structured onboarding program to support team development and long-term retention.

Implemented corporate visual directives while customizing displays to reflect local trends and customer preferences. Increased Average Transaction Value by 33.8% year-over-year through team training and product education, and improved Guest Experience Scores by 4% through visual storytelling and team engagement. Recognized with the 2024 West Coast Style Award and 2022 Most Improved Store for Visuals at Banana Republic.

Managed cross-functional teams across salon, skincare, fragrance, and personal care departments, driving collaboration and performance. Built strong vendor partnerships and executed high-impact in-store events, earning recognition as Ulta Beauty’s 2021 District Event Champion. Consistently exceeded sales goals and achieved over 52% prestige service penetration.

Collaborated with the Director of Education at Dyson Haircare to support styling for educational photoshoots and video content used in salons and on the brand’s website. Contributed to national training materials and editorial assets, ensuring consistency in brand messaging and professional education.