Zachery Seifert
Fort Collins,CO
Summary
Skilled worker who has experience leading a team of up to eight workers. Passionate for safe and clean work environments. Over two years of experience in motivating and directing staff through demanding tasks. Attentive to detail and making positive impacts in the work environment, while also making it a fun environment for workers and costumers.
Overview
4
4
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Crunch Fitness Front Desk Associate
Crunch Fitness Gym
Fort Collins, CO
09.2021 - 12.2022
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed relevant guest information and payment methods to prevent fraud.
Barista Trainer
STARBUCKS COFFEE COMPANY
Sammamish, WA
12.2018 - 08.2019
- Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
- Taught team members how to make latest drinks and correctly perform new procedures.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Sammamish, WA
04.2018 - 08.2019
- Completed production plan by forecasting, scheduling, and assigning personnel.
- Managed operations during shift, with total awareness of activities of employees and customers.
- Oversaw compliance with prescribed health and safety guidelines to reduce infectious spread among staff and customers.
- Maintained awareness of customer activities good relations with high-value customers.
- Delegated tasks, communicated expectations, and directed others' work to improve performance.
- Motivated team to deliver quality service while promoting energetic and collaborative environment.
Barista
STARBUCKS COFFEE COMPANY
Sammamish, WA
10.2017 - 04.2018
- Made and served specialty coffee and tea beverages.
- Maintained clean and sanitized workstation and complied with health and safety guidelines.
- Spoke to and interacted with new and regular customers.
- Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
- Cleaned and restocked work and dining areas, emptying trash, and sanitizing equipment and utensils
- Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payment
- Sold coffee, tea blends, and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
- Connected with customers and gave each person positive experience to promote long-term loyalty.
Education
Some College (No Degree) -
Bellevue College
Bellevue, WA 08.2017 - 06.2019
Bachelor of Science - Health And Exercise Science
Colorado State University
Fort Collins, CO 01.2021 - Current
High School Diploma -
Mount Si High School
Snoqualmie, WA 08.2016 - 06.2019
Skills
- Store opening and closing
- Staff development
- Inventory management
- Team motivation
- Quality assurance
- Worker training
- Continuous improvement
- Guest Satisfaction
- Guest Registration
- Membership Programs
Certification
- First Aid Certified
Timeline
Crunch Fitness Front Desk Associate
Crunch Fitness Gym
09.2021 - 12.2022
Bachelor of Science - Health And Exercise Science
Colorado State University
01.2021 - Current
Barista Trainer
STARBUCKS COFFEE COMPANY
12.2018 - 08.2019
Shift Supervisor
STARBUCKS COFFEE COMPANY
04.2018 - 08.2019
Barista
STARBUCKS COFFEE COMPANY
10.2017 - 04.2018
Some College (No Degree) -
Bellevue College
08.2017 - 06.2019
High School Diploma -
Mount Si High School
08.2016 - 06.2019
Similar Profiles
Nelson DangNelson Dang
General Manager at Crunch Fitness GymGeneral Manager at Crunch Fitness Gym
Thomas BlackThomas Black
Training Director at Crunch Fitness GymTraining Director at Crunch Fitness Gym
Sophia NathSophia Nath
Member Sales Representative at Crunch Fitness GymMember Sales Representative at Crunch Fitness Gym
Peter BoukisPeter Boukis
Customer Service Representative at Crunch Fitness GymCustomer Service Representative at Crunch Fitness Gym
Michael BowlesMichael Bowles
Buyer/Sales Associate at The CupboardBuyer/Sales Associate at The Cupboard