Herbert "Zack" AhSam-Kreiter

• Responsible for Novell user data and infrastructure migration to Windows 2008 Active Directory encompassing six states while ensuring least amount of disruption to over 2000 employees working up to 24-hour shifts
• Ensured Microsoft DHCP servers were successfully implemented at each site with the infrastructure changes
• Accomplished using Citrix Farm in a VMware ESXi Cluster at the company’s headquarters and multiple ESXi hosts located at the remote branch offices
• Successfully configured and implemented Microsoft DFS 2008 at the company’s headquarters, establishing a hub and spoke configuration to complete backups in a more efficient and centralized manner
• Managed backups and restores at the enterprise level using Symantec’s NetBackup.

• Ensured the integrity of 2011 Microsoft Small Business Server was intact and working efficiently
• Provided excellent customer service in resolving daily computers issues and for Arbor Text Advanced Print Publisher and Editor
• Ensured protection of customer’s network data by conducting daily backups.

• Instrumental in development of web-based MySQL Database for employee self-inventory of computer equipment
• With the thorough analysis of the self-inventory database with Track-IT Inventory, this enabled staff to correctly verify correct equipment to replace
• Successfully created and managed Norton Ghost Server, which enabled more efficient means of deploying new computers.

LEADERSHIP QUALITIES

• Championed knowledge-sharing initiatives among team members through documentation and training sessions, promoting a culture of continuous learning.
• Provided technical leadership, mentoring junior team members in best practices for systems administration tasks.
• Led successful migration projects from legacy systems to updated Windows platforms, minimizing disruptions to daily operations.
• Mentored employees and offered constructive feedback for performance improvement.
• Trained junior staff members on server management techniques, fostering growth within the team''s skillset and knowledge base.

ACCOMPLISHMENTS

• Analyzed complex project server issues and worked on large enterprise and business-critical applications.
• Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
• Established standard operating procedures for consistent system maintenance across all environments.
• Enhanced system performance by optimizing Windows server configurations and implementing best practices.
• Increased productivity through automation of routine tasks using scripting languages such as PowerShell and SQL.
• Facilitated cross-functional communication between IT departments to ensure proper coordination of shared resources and initiatives.
• Provided expert guidance on server best practices during new project planning phases, promoting a seamless integration into existing infrastructure.

• Managed day to day operations of hundreds of virtualized servers and underlying infrastructure to provide 24/7 support to DOD personnel throughout the world
• Ensure backups of windows servers are conducted and tested on a routine basis
• Build, test, STIG, SCAP scan, and deploy DOD machines as required for new projects
• Provide SharePoint 2010 support at all levels on an as needed basis
• In both the NIPR and SIPR environments
• Using ACAS to scan for vulnerabilities and patch systems.

• Working with the Office of the Chief Information Officer (OCIO) Office of Administration (OA) I was responsible for migrating services and data, from a component level organization to the centralized computing infrastructure
• Also, I was tasked with discovery of all services running in the environment and to recommend course of action to accommodate migration of these services
• In implementing the recommended plan, I worked with OA and the component to ensure the smooth transition of the services and data.

• Planned and implemented a new network infrastructure while moving the 60 personnel office from El Cerrito to the new Oakland offices
• In addition to installing new hardware infrastructure (circuits, routers, switches, and riser cables), I reconfigured the IP Addresses of the network from a mix of 192.168.x.x and 172.16.x.x to a network with eight different VLANs
• Successfully installed Windows 2012 Active Directory and a VMware 5.x virtual environment.

• Oversaw the overall availability and viability of the TechAmerica wide area network
• Managed the help desk and ensured end users were receiving the appropriate assistance
• Ensured streamlined network operations and managed new deployments to align with the overall business objectives of the organization
• Responsible for maintaining the Linux (RHEL) customer facing webservers, ensuring all daemons were running and software was successfully updated on a regular basis
• Successfully migrated the merger of three companies’ Active Directories into a new Windows 2008 Active Directory and integration into Microsoft Business Productivity Online Suite (BPOS) for hosted Exchange services.

• Taught CIS 404 - Remote Access and Wireless Networking.