Zack Boone

• Collaborated with store management to develop strategies for optimizing frozen department performance.
• Maximized storage space utilization by organizing products efficiently within the freezer units.
• Assisted in planning store events focused on promoting frozen goods, generating increased interest from customers in featured products.
• Implemented cost-saving measures through efficient energy usage in freezer equipment operation, contributing to overall store profitability.
• Reduced shrinkage rates by closely monitoring inventory levels and implementing loss prevention measures.
• Streamlined ordering process for better inventory management, reducing overstock and minimizing product waste.
• Trained new employees in proper handling of frozen goods, freezer maintenance, and customer service best practices.
• Maintained safety standards by conducting regular inspections of freezer equipment and addressing issues promptly.
• Increased sales by creating attractive merchandise displays that showcased promotional items and seasonal products.
• Maintained open lines of communication with team members regarding expectations, goals, and performance feedback, fostering a positive and productive work environment.
• Assisted customers with product inquiries, providing knowledgeable recommendations based on their preferences and needs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Defined clear targets and objectives and communicated to other team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Unload and load trucks

Train all employees on every aspect of the restaurant, count the tills at the end of my shift and help wherever I was needed.