Zack DiGiacomo
Charlotte
Summary
Dynamic Mosquito Control Technician with a proven track record at Mosquito Joe, excelling in customer service and integrated pest management. Achieved significant reductions in mosquito populations through targeted treatments while fostering strong client relationships. Committed to safety and efficiency, demonstrating exceptional problem-solving skills and attention to detail in all operations.
Overview
6
6
years of professional experience
Work History
Mosquito Control Technician
Mosquito Joe
Greenville, NC
05.2025 - Current
- Conducted mosquito control treatments using specialized equipment and eco-friendly products.
- Collaborated with team to develop efficient service routes, enhancing operational effectiveness.
- Educated clients on mosquito prevention strategies and best practices for outdoor spaces.
- Inspected properties for mosquito breeding sites, implementing targeted solutions to mitigate risks.
- Monitored service outcomes, ensuring adherence to company standards and regulatory compliance.
- Developed training materials and standard operating procedures to enhance team performance and consistency.
- Adhered to strict safety protocols during all treatment applications, minimizing risk to non-target species as well as human residents.
- Demonstrated commitment to professional growth through participation in relevant training opportunities and industry conferences.
- Troubleshot and resolved issues related to equipment malfunctions, ensuring minimal disruption to daily operations and productivity.
- Provided outstanding customer service, addressing concerns and answering questions about mosquito control methods effectively.
- Increased efficiency by keeping equipment well-maintained and up-to-date with latest technology advancements.
- Enhanced community safety through regular surveillance and monitoring of mosquito activity.
- Reduced mosquito population by applying targeted chemical treatments to breeding sites.
- Reduced environmental impact by selecting eco-friendly pesticides when treating affected locations.
- Contributed to team success by sharing knowledge of emerging trends in mosquito control techniques with colleagues.
- Maintained accurate records of treatments performed, inspection findings, and any necessary follow-up actions.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Complied with safety guidelines and regulations with during pest control processes.
- Inspected equipment for proper functionality to effectively facilitate application.
- Prepared reports and kept detailed records of pest control activities.
Best Choice Roofing
Best Choice Roofing
Greenville, NC
09.2023 - 03.2024
- Trained and mentored junior contractors on best practices for roofing techniques and materials.
- This job consited of a lot of door-knocking. I would walk/drive around a neighborhood looking for weather-related roof damage.
- Identified weather-damaged roofs and utilized Best Choice Roofing app to document findings.
- Knocked on doors to engage homeowners in conversation.
- Executed on-site roof inspections at no cost to homeowners, ensuring thorough assessments of roofing conditions.
- Identified opportunities for assistance by evaluating interest levels, achieving occasional consensus for support.
- Conducted thorough inspections of roof surfaces, marking identified damage with chalk and capturing visual evidence via photos and videos.
- Presented findings to homeowners, facilitating decisions on insurance claims for roof replacement.
- Secured consent from clients through signed forms to initiate contact with their insurance companies.
- Requested an adjuster meeting following initial communication with insurance to facilitate claims processing.
- Once the meeting is set I would meet the insuracen adjuster at the house to show him all the weather damge to the shingles.
- the adjuster would then take his own pictures and send them off to insurance.
- after waiting a week or two I would call back and check on the satus of the claim.
- if the homeowner got a full approval for a roof replacement they would receive a check.
- once they got the check I would take it back to the best choice roofing office so they can start ordering the material for the roof.
- In total I sold around $75,000 in roofing material/labor.
Chillfire Bar and Grill
Chillfire Bar & Grill
Denver, NC
11.2019 - 11.2023
- Starting this job, I worked as a food runner. After that, I was trained to work as a hostess due to short staff. Once we had more staff, I was trained to work behind the bar. I was then intrigued to work in the kitchen so I was trained to be a head expo and was responsible for directing the food runners and making sure every plate was garnished and presented correctly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Hanson Pool and Spa
Hanson Pool and Spa
Denver, NC
03.2023 - 08.2023
- Executed routine maintenance tasks for residential pools, ensuring cleanliness and safety standards were met.
- Executed daily service routes for residential pools, maintaining chemical balance and cleanliness. Monitored salt levels in saltwater pools and added salt as needed. Managed weekly service routes in different towns to ensure consistent service delivery.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Achieved optimal pool conditions by effectively communicating with homeowners regarding maintenance needs. Enhanced safety by adjusting pH levels, resulting in reduced bacterial growth in pools.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Used what is called a hammerhead to clean the bottom of the pool.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- worked with the pumping system to make sure the water was moving correctly and making sure the filters were clean.
Education
Bachelor of Science - Geology
East Carolina University
Greenville, North Carolina, NC05-2027
Skills
- Customer service
- Safety procedures
- Weather tolerance
- GPS navigation
- Chemical handling
- Integrated pest management
- Insect control
- Cost estimating
- Safety regulation
- Relationship building
- Trap baiting
- Decision-making
- Active listening
- Effective communication
- Team collaboration
- Reliability
- Attention to detail
- Problem-solving
- Teamwork
Timeline
Mosquito Control Technician
Mosquito Joe
05.2025 - Current
Best Choice Roofing
Best Choice Roofing
09.2023 - 03.2024
Hanson Pool and Spa
Hanson Pool and Spa
03.2023 - 08.2023
Chillfire Bar and Grill
Chillfire Bar & Grill
11.2019 - 11.2023
Bachelor of Science - Geology
East Carolina University