Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zack Fairless

Seabrook,TX

Summary

Resourceful Store Team Member with background in retail and customer service. Demonstrated strength in maintaining store cleanliness, stocking shelves, and processing transactions accurately. Skilled in fostering positive relationships with customers to promote customer satisfaction and loyalty. Proven impact on enhancing store operations and contributing to team success.

Overview

10
10
years of professional experience

Work History

Store Team Member

Whole Foods Market Inc
Houston, TX
02.2019 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted in stocking shelves with merchandise.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Handled customer complaints professionally and efficiently.
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Ensured compliance with safety regulations while handling merchandise.
  • Conducted price checks on items when requested by customers.
  • Adhered to all company policies regarding customer service standards.
  • Participated in weekly team meetings to discuss strategies for improving customer service.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Described merchandise and explained use, operation and care.

Kitchen Prep Cook

Rudy's "Country Store" and Bar-B-Q
Webster, TX
01.2017 - 01.2019
  • Prepared ingredients for meals according to recipes and menus.
  • Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
  • Stocked kitchen with necessary supplies such as seasonings, condiments, spices, and other ingredients.
  • Measured ingredients accurately using measuring cups and spoons.
  • Operated various kitchen equipment efficiently including mixers grinders slicers choppers blenders.
  • Tasted all prepared dishes to check flavor quality before serving.
  • Stored food in designated containers and storage areas following wrapping labeling dating and rotation procedures.
  • Organized workstations with appropriate supplies tools and equipment for efficient workflow.
  • Maintained cleanliness of kitchen by sweeping mopping washing dishes disposing trash.
  • Adhered to safety protocols when handling sharp knives hot surfaces slippery floors hazardous chemicals.
  • Checked quality of ingredients received from suppliers ensuring freshness accuracy of order quantity.
  • Followed instructions from head chef regarding recipe modifications portion size plate presentation garnishes.
  • Complied with sanitation regulations while cleaning storing prepping and serving food items.
  • Assisted in training new cooks on standard operating procedures safety protocols equipment usage dish preparation methods.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Received and stored food and supplies.

Cashier Assistant

Foodtown
Houston, TX
03.2015 - 12.2016
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Resolved customer complaints regarding sales and service.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

University of Texas At Austin
Austin, TX
05-1992

Skills

  • Workplace Safety
  • Promotional support
  • Merchandise Display
  • Cash Handling Accuracy
  • Returns and exchanges
  • Stock replenishment
  • Customer Service
  • Ability to Lift 40 pounds
  • Store Organization
  • Customer Assistance

Timeline

Store Team Member

Whole Foods Market Inc
02.2019 - Current

Kitchen Prep Cook

Rudy's "Country Store" and Bar-B-Q
01.2017 - 01.2019

Cashier Assistant

Foodtown
03.2015 - 12.2016

High School Diploma -

University of Texas At Austin

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Zack Fairless