Zack Hughes
Palatine,Illinois
Summary
Grocery and frozen lead associate with a strong focus on enhancing store operations through strategic merchandising and customer service excellence. Demonstrates proficiency in inventory management, logistics, and quality assurance, contributing to improved customer satisfaction and sales growth. Committed to leveraging analytical skills to identify service improvements and drive business success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Grocery/Frozen lead associate
Mariano's
04.2025 - Current
- Organize racks to enhance store appeal, boosting customer engagement and product visibility.
- Assist customers in locating items, ensuring seamless shopping experiences and satisfaction.
- Utilize store systems to verify product availability, improving customer service efficiency.
- Streamline delivery processes, ensuring timely product distribution to repair shops, enhancing customer satisfaction and loyalty.
- Coordinate with team members to optimize shelf organization, driving increased customer engagement and boosting merchandise visibility.
- Maintain accurate records of stock levels and product placement, supporting efficient store operations and minimizing discrepancies.
- Analyze customer feedback to identify areas for service improvement, leading to noticeable enhancements in overall shopping satisfaction.
- Implement new shelving strategies that increased product visibility, resulting in substantial growth in sales for featured items.
Market/General Merchandise Expert
Target
11.2024 - Current
- Manage inventory levels to ensure product availability, resulting in improved customer satisfaction and reduced stockouts.
- Foster teamwork among staff during peak hours, enhancing service efficiency and creating a positive shopping experience.
- Execute daily merchandising tasks with precision, ensuring compliance with brand standards and boosting visual appeal.
- Analyze customer buying patterns to optimize stock levels, leading to measurable improvements in turnover rates.
- Streamline inventory management processes, significantly reducing stock discrepancies and enhancing product availability for customers.
- Implement a new inventory tracking system, reducing discrepancies and ensuring optimal stock levels for a seamless shopping experience.
- Conduct in-depth analysis of sales trends, enabling proactive inventory adjustments that resulted in noticeable improvements in product availability.
- Execute merchandising plans with meticulous attention to detail, ensuring compliance with brand standards and elevating store presentation.
Store driver/Sales associate
Advanced Auto Parts
09.2024 - 06.2025
- Delivered auto parts, boosting customer satisfaction and fostering repeat business.
- Increased sales by promoting products effectively to customers.
- Assisted customers with auto part inquiries, enhancing purchase decisions.
- Resolved delivery issues swiftly, ensuring timely service and customer loyalty.
- Collaborated with team to improve operations, achieving measurable enhancements.
- Streamlined delivery routes, significantly improving on-time performance and ensuring customer satisfaction through reliable service.
- Implemented a new inventory tracking system, reducing stock discrepancies and improving overall order accuracy for the sales team.
- Promoted product knowledge among staff, resulting in increased sales through effective customer engagement and tailored recommendations.
Education
No Degree - Graphic Design
William Rainey Harper College
Palatine, IL01.2019
High School Diploma -
Palatine High School
Palatine, IL05-2019
Skills
- Efficient product packaging
- Detail oriented data management
- Customer engagement
- Transaction management
- Meticulous project oversight
- Quality assurance
- Efficient order processing
- Product replenishment
- Effective time management
- Cash management
- Physical strength
- Standard operating procedures
- Finalization processes
- Effective communication
- Quality control management
- Forklift operation expertise
- Strategic route optimization
- Inventory management
- Supply chain coordination
- Retail management
- Market analysis
- Retail merchandising
- Client engagement
- Workplace safety
- Data management
- Computer skills
Certification
- Servsafe Certification at Wendy's
- Certified Forklift Operator at Cadence
Timeline
Grocery/Frozen lead associate
Mariano's
04.2025 - Current
Market/General Merchandise Expert
Target
11.2024 - Current
Store driver/Sales associate
Advanced Auto Parts
09.2024 - 06.2025
No Degree - Graphic Design
William Rainey Harper College
High School Diploma -
Palatine High School
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