Zack Johnson
Assistant Manager At Fall Creek Construction
Boone,NC
Summary
I strive to be a dependable and adaptable team player who is ready to actively engage with existing leadership in order to improve all aspects of the workplace. A large amount of real world experience has allowed me to pick up many different skills that can help improve any business. I am ready to help ease the burden of any staff. I stay engaged and always learn from every workplace experience. Always ready to be a hands on learner and leader.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
Fall Creek Construction
Banner Elk, NC
06.2021 - Current
- Speaking directly with current and potential customers about pricing, planning, materials, communicating any changes or updates during the planning or building phase. This requires being timely and readily available, even after business hours.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Worked hands daily, learning a wide range of construction, maintenance, landscaping, and electrical skills.
- Operated many different kinds of heavy machinery
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cook
Peddler Steakhouse
Boone, NC
07.2019 - 06.2022
- Cooked multiple nights a week, both as a head cook and a cook help
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Interacted with guests to obtain feedback on product quality and service levels.
- Tasted, smelled and pierced food with fork to verify sufficient cooking.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Cooked for an average of 150 people per night with some nights topping 320 patrons
- Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Inspected appliances, commercial fryers and ovens to verify proper working order.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Learned to properly trim and care for many different varieties of meat.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Started out in the dish pit and worked my way up to cook through hard work and on-job training
Construction Worker/Building Materials Sales Associate
Isley Construction
Crossnore, NC
03.2021 - 08.2021
- Proactively managed client correspondence and recorded tracking and communications.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Loaded, unloaded and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with successful, time-sensitive renovations of various structures.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Observed safety regulations on job sites to minimize accidents.
- Operated equipment such as tractors, backhoes, large trucks, dump beds, chainsaws, zero-turn mowers
- Helped successfully complete large project ahead of schedule.
- Prepared job sites for work plans by measuring and marking different distances.
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Recognized and reported potential project challenges and assisted with solutions.
- Used power saws to cut and shape materials to specified measurements.
- Loaded and unloaded building materials used for construction.
Pharmacy Technician
Boone Drug
Boone, NC
07.2016 - 05.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Recruited, trained and guided new pharmacy technicians
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Packaged and Delivered medications for multiple nursing homes and assisted living/rehab facilities
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled and inventoried medication to keep accurate records.
Education
Associate of Arts - Business Administration And Management
Caldwell Community College And Technical Institute
Hudson, NC 08.2021 - Current
No Degree - Pharmacy (Pre-Pharmacy)
Appalachian State University
Boone, NC 05.2001 -
High School Diploma -
Watauga High School
Boone, NC 08.2014 - 06.2018
Skills
Project Management
Additional Information
I am a current student, however this will not effect my work schedule as I am attending online. I am determined to continue my education while earning a living wage. I waI am currently working on obtaining my full medic's license and also working towards getting my paramedic instructors license. I work medical for Fest Med, a company which provides a full medic team for all types of festivals, all over the United States. Other past work experience includes working on a Christmas Tree Farm, a Ranch, a Vineyard, and driving shuttle busses for local ski resorts.
Other Work Related Interests
I am currently working towards obtaining my paramedics instructors license. I am also a part time employee for Fest Med, a company which provides full medical support for festivals of all kinds, all over the country. Working medical has helped me grow as a person and learn so many leadership qualities I am ready to apply to the workplace. I have always held down multiple jobs and stay motivated by the goals that I am chasing. I love picking up new skills and this desire has brought me many opportunities to expand what I bring to the table. I have experience on a Christmas Tree Farm, a Vineyard, a Campground, a Ranch, a Family Farm, and working at local Ski Slopes. Many of these jobs have been summer jobs while I was out of school, or part time when not in class or playing sports, but the lessons and skills I learned at each place have helped shaped me into the man I am today. I am excited to learn and continue to grow in a professional setting.
Timeline
Associate of Arts - Business Administration And Management
Caldwell Community College And Technical Institute
08.2021 - Current
Assistant Manager
Fall Creek Construction
06.2021 - Current
Construction Worker/Building Materials Sales Associate
Isley Construction
03.2021 - 08.2021
Cook
Peddler Steakhouse
07.2019 - 06.2022
Pharmacy Technician
Boone Drug
07.2016 - 05.2020
High School Diploma -
Watauga High School
08.2014 - 06.2018
No Degree - Pharmacy (Pre-Pharmacy)
Appalachian State University
05.2001 -
Similar Profiles
LaSonya RichardsonLaSonya Richardson
Restorative Aide at Fall Creek RehabilitationRestorative Aide at Fall Creek Rehabilitation
Jacob HickleJacob Hickle
Student Teacher at Fall Creek Intermediate & Junior HighStudent Teacher at Fall Creek Intermediate & Junior High
Julie A. CoachJulie A. Coach
Cross-Categorical Special Education Teacher at Fall Creek Elementary SchoolCross-Categorical Special Education Teacher at Fall Creek Elementary School
Hunter ByrdHunter Byrd
Fire Support Specialist at U.S. Army Active DutyFire Support Specialist at U.S. Army Active Duty
Mary FoxMary Fox
Office Manager at Community Care ClinicOffice Manager at Community Care Clinic