A team player who is knowledgeable in plant operations, safety procedures, mechanical operations, machine operations,
and quality assurance processes
Work History
Utility/Returns Specialist/Quality Assurance
2 Years 4 Months
Engineered Floors | 05.2024 - Current
Managed product returns process, ensuring compliance with company policies
Collaborated with claims specialists to get return authorizations
Analyzed return data to identify why products were returned
Received in and unloaded trailers with returns to be processed in
Inspect carpet tiles to ensure quality of product is a 1st quality product
Assist other departments in quality inspections
Utility Operator
2 Years 6 Months
Mohawk Industries Inc | 10.2021 - 04.2024
Facilitated smooth transitions between shifts through ensuring continuity in plant operations.
Enhanced safety procedures by conducting regular inspections of utility systems and reporting any concerns or issues.
Improved plant efficiency by monitoring and adjusting equipment settings based on operational needs.
Trained new employees on proper operating procedures, ensuring a consistent level of quality across all shifts.
Delivery Driver
7 Months
FedEx Ground | 02.2021 - 09.2021
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
SRP/ Tile Cutting Lead
4 Years 3 Months
Tarkett | 10.2016 - 01.2021
Ensured that all safety, quality, and employee training were done efficiently and correctly.
Monitored all orders incoming and outgoing.
Troubleshoot robotic pallet stacker problems.
Made sure all frames of carpet were first quality cuts in the correct size, style, backing, and color.
Communicated with tile stackers and box makers about the correct box sizes to use for product; depending on the tile cut size, style, and backing.
Made sure that tile stackers are stacking boxes correctly onto pallet. After the pallet is done, I made sure that I placed correct order labels on each one of the boxes on the pallet.
CAP 2 Associate
4 Months
Walmart 0669 | 06.2016 - 10.2016
Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
Assisted in loss prevention efforts by identifying potential theft risks and following proper protocols for addressing them.
Unloaded products off trailers by hand onto gravity conveyors
Sorted products to correct pallets to be stocked in correct aisles