Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zackery Shull

Bourbonnais,IL

Summary

Meticulous Manager, excellent at juggling multiple tasks and working under pressure. I have experience with managing and also a lot of experience being the hard working crew member. I always take my jobs seriously and I have never called off of any of my three jobs. I am never late and I always putting one hundred percent in every task that needs to be done.

Overview

12
12
years of professional experience

Work History

Security Officer

Summit Off-Duty Services
08.2024 - Current
  • Monitored surveillance systems to ensure facility security and prevent unauthorized access.
  • Collaborated with law enforcement during investigations to provide detailed reports and support efforts.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Police Officer

Olympia Fields Police Department
12.2021 - Current
  • Enforced local laws and ordinances to maintain public safety and order.
  • Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
  • Collaborated with community members to build trust and enhance crime prevention initiatives.
  • Managed emergency response situations, coordinating with multiple agencies for efficient resolution.
  • Trained new officers on departmental procedures and best practices in law enforcement.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Taser Instructor.
  • Certified Instructor for High-Risk vehicle stops.
  • Truck Enforcement Officer.
  • Breath Op Operator.
  • Crash Investigator.

Manager

Dunkin Donuts
09.2015 - 09.2019
  • Solved unresolved customer issues.
  • Strong leader of customer support staff.
  • Managed work flow to exceed quality service goals.
  • Maintained accurate records of past due customer account activity.
  • Maintained up-to-date knowledge of product and service changes.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Supervised daily operations, ensuring high standards of service and product quality.

Pizza Maker

Giordano’s
02.2014 - 09.2016
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Built long-term customer relationships and advised customers on purchases and promotions.

Delivery Driver/Cashier

Dominos
03.2014 - 10.2014
  • Placed food trays over food warmers for immediate service.
  • Took food orders and relayed orders to kitchens or serving counters.
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed.
  • Prepared food items.
  • Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags.
  • Relayed food orders to cooks.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Assisted in maintaining preparation and service areas in a sanitary condition.

Education

Associate of Applied Science - Criminal Justice

Prairie State Community College
Chicago Heights, IL
09.2025

Skills

  • Extensive food/beverage knowledge
  • Food regulation compliance
  • Skillful menu development
  • Food Standards enforcement
  • Valid Illinois driver's license
  • Able to handle food products frequently
  • On time and reliable
  • Neat and clean in appearance
  • Service-oriented team player
  • Excellent multi-tasker
  • Organizing data and compiling summaries and tabulations
  • Proper product storage
  • Energetic, friendly and enthusiastic
  • Opening and closing procedures
  • Willing to work nights and weekends

Timeline

Security Officer

Summit Off-Duty Services
08.2024 - Current

Police Officer

Olympia Fields Police Department
12.2021 - Current

Manager

Dunkin Donuts
09.2015 - 09.2019

Delivery Driver/Cashier

Dominos
03.2014 - 10.2014

Pizza Maker

Giordano’s
02.2014 - 09.2016

Associate of Applied Science - Criminal Justice

Prairie State Community College

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