Zack Van Tuyl
Kissimmee,FL
Summary
With over 5 years of experience in the food industry, my work ethic and no-nonsense approach have consistently driven me to excel in various roles. Throughout my career, I have proven myself as a dedicated and hardworking employee, consistently delivering exceptional results. I have thrived in multiple positions within the industry and am particularly proud of my track record of success. As I continue to grow professionally, I am eager to leverage my expertise and contribute to a dynamic team in a challenging role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Guest Services Associate
Cava
10.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Maintained consistent flow of the Line while simultaneously ensuring digital orders make it out by their promise time.
Time away from work
Student
08.2023 - 03.2024
- I had the Opportunity to make a last attempt at going back to school. Made the presidents list for a year but then came to the realization that college was not my path.
Server
ESTEFAN KITCHEN
04.2023 - 08.2023
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Server
Buca di Beppo
03.2022 - 12.2022
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
Hardscape Laborer
Lifestyle Construction
10.2021 - 12.2022
- Installed various hardscape features such as patios, walkways, and retaining walls according to client specifications
- Operated heavy machinery and equipment including excavators, bobcats, and compactors to prepare the site for hardscape installation
- Installed drainage systems within the hardscapes to prevent water accumulation or damage
- Assisted in troubleshooting any issues that arose during the installation process, finding effective solutions quickly
Server/Bartender
Buffalo Wild Wings
07.2018 - 12.2021
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Collaborated with bartenders to prepare garnishes and ingredients for cocktails, ensuring efficient workflow during busy shifts
Grill Cook
Ruby Tuesday
05.2017 - 07.2018
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Cook
Buffalo Wild Wings
04.2015 - 08.2016
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed opening and closing shift kitchen tasks.
Education
No Degree - Buisness
Missouri State University
Springfield, MONo Degree - Accounting And Finance
Valencia College
Orlando, FLHigh school diploma -
Rockwood Summit Sr. High School
Fenton, MO04.2015
Skills
- Bartending
- Conflict resolution tactics
- Team motivation
- Listening skills
- Complaint handling
- Professional appearance
- Issue resolution
- Cash management
- Team building and supervision
- Time management
- Guest relations
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Guest Services Associate
Cava
10.2024 - Current
Time away from work
Student
08.2023 - 03.2024
Server
ESTEFAN KITCHEN
04.2023 - 08.2023
Server
Buca di Beppo
03.2022 - 12.2022
Hardscape Laborer
Lifestyle Construction
10.2021 - 12.2022
Server/Bartender
Buffalo Wild Wings
07.2018 - 12.2021
Grill Cook
Ruby Tuesday
05.2017 - 07.2018
Cook
Buffalo Wild Wings
04.2015 - 08.2016
No Degree - Buisness
Missouri State University
No Degree - Accounting And Finance
Valencia College
High school diploma -
Rockwood Summit Sr. High School
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