Zackaree Dominguez
Springfield,MO
Summary
A results-driven and adaptable Shift Manager with a track record of leveraging problem-solving abilities, an eagerness to learn, and excellent communication skills to drive team success and achieve positive outcomes. Open to tackling new challenges and advanced objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Shift Manager
RaceTrac Petroleum
10.2018 - 02.2023
- Consistently maintained high-quality guest service and efficient resolution of customer complaints, contributing to positive client relationships and repeat business
- Fostered a positive work environment by cultivating strong relationships between team members through open communication, transparency, and consistent recognition of individual achievements
- Assisted in training new-hire employees on company policies, procedures, products, and services to help comfortably integrate them into the workspace
- Maintained proper food safety practices including replacing, disposing of, and recording of expired products as necessary
- Coordinated with vendors for timely deliveries and accurate order fulfillment, ensuring adequate stock levels for uninterrupted operations during shifts
- Ensured accurate end-of-shift reports for management review through diligent record-keeping of sales transactions, inventory counts, and other relevant data.
Team Member
Chipotle Mexican Grill
09.2017 - 10.2018
- Delivered outstanding hospitality by greeting customers warmly, providing helpful suggestions to guests' questions knowledgeably, and ensuring satisfaction throughout their dining experience.
- Performed food preparation responsibilities to meet franchise standards for quality, speed, and packaging.
- Collaborated with team members to consistently meet or exceed daily performance goals, resulting in improved customer experiences and team camaraderie.
- Upheld food safety storage procedures outlined in company policies to prevent foodborne illness and ensure overall guest and team member safety.
- Maintained cleanliness of guest service areas and restocked condiments, beverages, and toiletry supplies as necessary throughout the shift.
Education
High School Diploma -
Sam Houston High School
Arlington, TX06.2017
Skills
- Proficient in cash handling
- Customer complaint resolution
- Punctual and reliable
- Strong multitasking abilities
- Adaptable and flexible
- Excellent communicator
- Strong analytical abilities
Timeline
Shift Manager
RaceTrac Petroleum
10.2018 - 02.2023
Team Member
Chipotle Mexican Grill
09.2017 - 10.2018
High School Diploma -
Sam Houston High School
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