Summary
Overview
Work History
Education
Skills
Timeline
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Zackaria Shami

Dearborn MI,MI

Summary

Cordial and hospitable waitstaff with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations.

Overview

2
2
years of professional experience

Work History

Waitstaff

Alegria Village
Dearborn, MI
10.2021 - 05.2022
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.

Staff

Dairy Queen Grill & Chill
Dearborn, MI
06.2020 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

No Degree -

Fordson High School
Dearborn, MI

Skills

  • Customer Needs Assessments
  • Hospitality Service
  • Dining Room Cleaning and Upkeep
  • Table Preparation
  • Greeting and Seating Guests
  • Cooking Methods

Timeline

Waitstaff

Alegria Village
10.2021 - 05.2022

Staff

Dairy Queen Grill & Chill
06.2020 - 08.2021

No Degree -

Fordson High School

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Zackaria Shami