Zackary Ebershoff
Key West
Summary
Dynamic logistics manager with extensive experience at the United States Navy, recognized for enhancing customer satisfaction and streamlining operations. Proficient in logistics software and skilled in staff training, I successfully implemented real-time tracking systems, improving order accuracy and operational efficiency. Committed to developing teams and optimizing processes for superior performance.
Overview
7
7
years of professional experience
Work History
Manager, Logistics
United States Navy
03.2023 - Current
- Enhanced customer satisfaction by ensuring timely delivery of products and addressing any issues promptly.
- Improved order accuracy rates through careful review of documentation and close communication with clients.
- Streamlined logistics operations by implementing efficient processes and systems.
- Implemented a real-time tracking system to enhance visibility of shipments and deliveries.
- Mentored junior staff members as they developed their skills within the logistics field.
- Developed contingency plans for potential disruptions or emergencies affecting the efficient movement of goods throughout the supply chain process.
Postal Supervisor
United States Navy, USN
08.2021 - 03.2023
- Enhanced team performance by conducting regular training sessions and offering constructive feedback.
- Ensured compliance with USPS regulations by closely monitoring postal procedures within the facility.
- Increased customer satisfaction by addressing inquiries professionally and providing accurate information on postal services.
- Evaluated employee performance regularly, setting clear expectations and goals for continuous improvement.
- Streamlined postal operations, utilizing organizational skills and attention to detail.
Application Administrator
United States Navy, USN
01.2021 - 03.2023
- Diagnosed and resolved application issues promptly, minimizing negative impact on users'' workflows.
- Maintained up-to-date documentation for all supported applications, facilitating efficient support and knowledge transfer.
- Managed user access permissions for various applications, enhancing security while maintaining accessibility for authorized personnel.
- Assisted in training end-users on the proper use of applications, increasing overall productivity and system utilization.
- Reduced user downtime through proactive monitoring and timely troubleshooting of application issues.
Financial Manager
United States Navy, USN
04.2018 - 03.2023
- Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
- Analyzed budgets, financial reports, and projections for accurate reporting of financial standing.
- Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
Education
Bachelor of Science - Computer Information Systems
Saint Leo University
Saint Leo, FL01-2027
Skills
- Staff training and development
- Warehouse management
- Logistics software proficiency
- Global logistics
- Workload prioritization
- Highly detail-oriented
- Customer relationship development
- ERP systems
- Server maintenance
- System administration
- Deadline oriented approach
Timeline
Manager, Logistics
United States Navy
03.2023 - Current
Postal Supervisor
United States Navy, USN
08.2021 - 03.2023
Application Administrator
United States Navy, USN
01.2021 - 03.2023
Financial Manager
United States Navy, USN
04.2018 - 03.2023
Bachelor of Science - Computer Information Systems
Saint Leo University
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