ZACKARY EVANS
Gilbert,AZ
Summary
A separated service member with a variety of different skills from the Mortgage industry, Armed Forces, Hospitality, and Sales. I have learned to adapt to a multitude of changes quickly and efficiently. I acquired a number of skills which shaped me into an hard-working individual who thrives in fast paced environments with an attention to detail. I am a results-focused sales professional and proactive leader with strengths in communication and collaboration. Proficient in leveraging my leaders in sales and customer service knowledge to promote production. Motivated member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate exceptional service.
Overview
10
10
years of professional experience
Work History
SALES ADVISOR
ROLEX
Scottsdale, AZ
01.2024 - 06.2026
- Consistently met and exceeded sales quotas by actively engaging with customers on the sales floor.
- Leveraged downtime to build and nurture industry connections through strategic networking.
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Received the highest 5 star Google reviews in the company within a 6 month period
- Utilized established hospitality network to cultivate a valuable partnership between Rolex and high-end hospitality professionals, driving client loyalty and curating bespoke VIP experiences
- Utilized downtime to establish and strengthen industry connections through targeted networking.
- Improved store operations through meticulous attention to detail, effective organization, and strong time management skills.
FINE DINING SERVER
TOCA MADERA
Scottsdale, AZ
05.2022 - 01.2024
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Cultivated warm relationships with regular and VIP customers, fostering loyalty and repeat business.
- Managed sections to ensure seamless guest experiences and timely order delivery.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Enhanced customer satisfaction through attentive fine dining service and proactive anticipation of guests' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
MORTGAGE LOAN OFFICER NMLS #2116400
JFQ LENDING
02.2020 - 04.2022
- Promoted to SR Loan officer first year
- Achieved MVP recognition five times for production on the sales team
- Managed a loan pipeline of 30+ daily totaling over $10M in financing
- Managed inbound and outbound prospect communications new prospects every day
- Established and nurtured referral relationships with potential and existing clients to drive business growth
- Guided customers in making informed decisions about loans and lines of credit based on availability, terms, and benefits.
WEATHER FORECASTER
U.S. AIR FORCE
01.2016 - 01.2020
- Supported special aviation missions in Afghanistan resulting in 7 saved lives due to timely and accurate weather forecasts permitting a safe recovery
- Assisted in on-the-spot weather briefings to pilots while in the air, giving consistent coverage and updates in flight
- Disseminated forecasts and analyzed complex weather charts for the Western United States and parts of South America
- My forecasts safeguard $100M in Air Force assets
Education
Arizona School of Real Estate And Business
Phoenix, AZ12.2023
Bachelor of Science - Biological And Physical Sciences
Arizona State University
Tempe, AZ05.2022
Gila Ridge High School
01.2014
Skills
- Sales Oriented
- Strong Rapport builder
- Clienteling / VIP relationship development
- Integrity Driven
- Team Player
- Competitive
Accomplishments
- 3x MVP
- 1x regional MVP
- 1x Chairmans Club Loan officer
- Awarded NATO and Afghanistan Campaign medal
- Twice Nominated Airman of the Month
- Received Squadron Medal for accurate forecasts saving $450M in assets
Timeline
SALES ADVISOR
ROLEX
01.2024 - 06.2026
FINE DINING SERVER
TOCA MADERA
05.2022 - 01.2024
MORTGAGE LOAN OFFICER NMLS #2116400
JFQ LENDING
02.2020 - 04.2022
WEATHER FORECASTER
U.S. AIR FORCE
01.2016 - 01.2020
Arizona School of Real Estate And Business
Bachelor of Science - Biological And Physical Sciences
Arizona State University
Gila Ridge High School