Zackary Garza
Austin,United States
Summary
Dynamic digital advertising specialist with a strong record of crafting effective marketing strategies that elevate customer engagement and generate substantial leads. Expertise in data analytics and quality assurance enables the optimization of campaigns and enhancement of sales performance. Renowned for exceptional interpersonal skills that cultivate collaborative relationships, driving sustained business growth.
Overview
14
14
years of professional experience
Work History
Quality Assurance Specialist
Reality Based Group
Austin, TX
07.2018 - 02.2025
- Reviewed and finalized client files for highest quality.
- Performed meticulous quality checks on surveys, guaranteeing they were error-free before client review.
- Conducted interviews to evaluate potential candidates' suitability.
- Conducted thorough audits for various clients.
- Collaborated across departments for issue resolution beyond QA capabilities.
- Developed onboarding resources to enhance new hire integration.
- Trained staff both remotely and in the office to improve performance.
- Conducted client meetings to review account details and modifications.
- Analyzed data to enhance customer satisfaction.
Digital Marketing Consultant
Web.com
Austin, TX
08.2016 - 04.2018
- Consulted business owners to develop optimized marketing and SEO strategies.
- Generated high-quality leads through self-sourcing.
- Scheduled client meetings for product presentations.
- Delivered detailed knowledge of our company and products with friendly professionalism.
- Conducted thorough research on relevant industries for comprehensive client knowledge.
Tile Setter
Garza Tile
Austin, TX
06.2014 - 08.2016
- Unloaded tile shipments from trucks.
- Removed outdated flooring to prepare for renovations.
- Develop customized plans for various areas through detailed measurement.
- Handled inbound phone inquiries and correspondence via email efficiently.
- Fostered sincere and friendly interactions with customers.
- Collaborated with multiple store locations to check merchandise availability.
- Executed digital marketing campaigns.
Home Health Care Provider
Home Health Aid
Austin, TX
07.2011 - 05.2014
- Monitored patient vital signs.
- Ensured accurate medication administration.
- Supported daily living tasks including cleaning and cooking.
- Collaborated with healthcare staff to discuss patient advancements.
- Addressed patient requests promptly and efficiently.
Medical Assistant
Pain Care Physicians
Austin , TX
01.2011 - 07.2011
- Managed and coordinated patient admission procedures.
- Recorded and monitored vital signs.
- Organized and maintained cleanliness of rooms.
- Handled incoming phone inquiries with professionalism and efficiency.
- Documented vital information within medical profiles.
- Completed tasks involving scanning and sending documents via fax.
- Participated in handling of c-arm equipment throughout procedures.
- Established strong rapport with patients through genuine and warm interactions.
Education
Some College (No Degree) - Medical Assisting
Everest Institute
Austin, TXSkills
- Marketing strategies
- Proficient in Video Marketing
- Customer engagement strategies
- Data Interpretation Skills
- Prospecting customers
- Digital advertising
- Sales
- Quality Control
Affiliations
- Working out
- Producing music
- Spending time with family
- Learning new skills
- Reading and listening to audio books
References
References available upon request.
Timeline
Quality Assurance Specialist
Reality Based Group
07.2018 - 02.2025
Digital Marketing Consultant
Web.com
08.2016 - 04.2018
Tile Setter
Garza Tile
06.2014 - 08.2016
Home Health Care Provider
Home Health Aid
07.2011 - 05.2014
Medical Assistant
Pain Care Physicians
01.2011 - 07.2011
Some College (No Degree) - Medical Assisting
Everest Institute
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