Overview
Work History
Education
Skills
Timeline

ZACKARY JOHNSTON

Randstad, Everi temp. Position
Las Vegas,NV
24
years of professional experience

Work History

Operations Specialist 1

4 Years 9 Months
Everi | 09.2021 - Current

Create, manage, and track orders to ensure full approval and readiness for shipment aligned with field service installation schedules, and customer opening times.

Verify all products meet jurisdictional regulations and compliance requirements prior to shipment, preventing delays and ensuring legal installation readiness.

Collaborate with production, compliance, ad sales teams to maintain accurate order status, resolve discrepancies, and ensure smooth workflow progression.

Support the Evei Cares Giving Module Program by communicating with charities, retrieving tax documentation, and coordinating approvals with compliance and commissions for donation or disbursement eligibility.

Maintain a detailed oversight of order workflows to ensure accuracy, regulatory adherence , and ontime delivery across multiple departments.

Account Administrator III

12 Years 7 Months
INTERNATIONAL GAME TECHNOLOGY, IGT | 01.2009 - 08.2021
  • Manage orders daily
  • Respond to sales teams and customers requests with the promised SLA
  • Ensure customers receive the most recent and approved software and hardware.
  • Coordinate with production teams to schedule machine equipment, signs, and merchandizing
  • Work with logistics team to receive shipping quotes, as well as schedule pickup and delivery times of product
  • Load and present for weekly meetings with sales, logistics, and service teams to confirm the state of current and open orders, and provide report
  • Coordinate with Compliance Team to ensure any required notifications are made accurately and within the required time frames
  • Attend weekly and monthly product meetings to stay knowledgeable and current on new products and promotions
  • Confirm Service Teams are aware of all upcoming delivery dates for scheduling of installations
  • Work with Legal Team to ensure sales contracts and customer agreements are provided when needed, as well as confirming accurate legal language of payment terms
  • Provide training for new hires

Fire Alarm Installation and Service Technician

NEVADA FIRE PROTECTION | undefinedundefined
  • Installed fire alarm panels and devices and programmed equipment.
  • Installed, tested and repaired fire alarm and control systems for commercial and residential projects.

Fire Alarm Installation Service Technician

SUNRISE FIRE | undefinedundefined
  • Inspected fire and security alarm systems for both commercial and residential customers.
  • Installed, tested and repaired fire alarm and control systems for commercial and residential projects.

Fire Alarm Installation Service Technician

NEXT GEN | 01.2008 - 01.2008
  • Installed, tested and repaired fire alarm and control systems for commercial and residential projects.
  • Inspected fire and security alarm systems for both commercial and residential customers.

Alarm Installation Technician

ONE SOURCE | 01.2005 - 01.2005
  • Programmed and installed conventional and networked alarm monitors, including fire, security, cellular and digital communicator, CCTV and other entry installations.

Mobile Installation Technician

3 Years
BEST BUY | 01.2002 - 01.2005
  • Installed equipment and accessories, including stereos and speakers, navigation tools and security alarms.

Operations specialist I

4 Years 9 Months
Randstad, Everi temp. Position | 09.2021 - Current
  • Manage opportunity stages and communicating releases to production
  • Compiling final billing documents for completed projects and submitting them to accounts receivable for billing
  • Managing hardware upgrade quotes and working with sales on the opportunities.

Education

- Computing and Information Technology

College of Southern Nevada | Las Vegas, NV

Skills

Customer relationships
Customer Service
Staff development/training
Supplier auditing
Internet savvy
Compliance requirements
Order processing
Excellent communication skills
Preparing contracts
Microsoft Office
Microsoft word
Microsoft Excel
Powerpoints
Excellent communication
Multitasking Abilities
Team work

Timeline

Operations Specialist 1

Everi
09.2021 - CurrentRead More

Operations specialist I

Randstad, Everi temp. Position
09.2021 - CurrentRead More

Account Administrator III

INTERNATIONAL GAME TECHNOLOGY, IGT
01.2009 - 08.2021Read More

Fire Alarm Installation Service Technician

NEXT GEN
01.2008 - 01.2008Read More

Alarm Installation Technician

ONE SOURCE
01.2005 - 01.2005Read More

Mobile Installation Technician

BEST BUY
01.2002 - 01.2005Read More

Fire Alarm Installation Service Technician

SUNRISE FIRE
Read More

Fire Alarm Installation and Service Technician

NEVADA FIRE PROTECTION
Read More

College of Southern Nevada

from Computing and Information Technology
Read More
ZACKARY JOHNSTON