Zackary Lane
14481 Main Street Prattsville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales And Service Supervisor
Windham Mountain Club
10.2023 - 03.2024
- Optimized operational performance by identifying trends, issuing advisories, making recommendations on how to better productivity and requesting resources.
- Promoted business' development by building and maintaining relationships with new clients.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Evaluated departments to identify strengths and weaknesses in operations and service.
- Trained team members in successful strategies to meet operational and sales targets.
Windshield Repair Technician
Safelite Auto Glass
05.2023 - 09.2023
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Developed strong relationships with suppliers to maintain inventory levels for necessary tools and materials for repairs.
- Maintained a strong safety record by following industry guidelines and company protocols during all repair tasks.
- Reduced service time by quickly diagnosing windshield damage and determining appropriate repair techniques.
- Generated new business opportunities through referrals from satisfied customers due to excellent service provided consistently.
Rental Sales Supervisor
Vail Resorts Inc
11.2020 - 04.2023
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Education
High School Diploma -
Hunter-Tannersville High School
Tannersville, NY05.2019
Skills
- Team Leadership
- Operational Efficiency
- Inquiry Response
- Vehicle Repairs
- Constructive Feedback
- Maintaining Clean Work Areas
- Customer Engagement
- Sales Transactions
- Customer Needs Assessments
- Health and Safety Procedures
References
Christina Richette ~ (518) 669-8662
Windham Mountain Kids Supervisor
Christopher Monaco ~ (845) 750-2274
Assistant Manager Rental Department
Pete Vasquez ~ (845) 514-6429
Senior Technician at Safelite
Timeline
Sales And Service Supervisor
Windham Mountain Club
10.2023 - 03.2024
Windshield Repair Technician
Safelite Auto Glass
05.2023 - 09.2023
Rental Sales Supervisor
Vail Resorts Inc
11.2020 - 04.2023
High School Diploma -
Hunter-Tannersville High School
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