Zackary Leab
Bristol,TN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Bartender/Key Manager
Outback Steakhouse
Bristol, TN
09.2018 - Current
- Delivered exceptional service by proactively addressing client requirements.
- Greeted and accommodated guests, building positive experience from first interaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Resolved guest complaints effectively by utilizing exceptional communication abilities.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Displayed enthusiasm and knowledge about restaurant's menu and products
Sales Associate
Toyota of Johnson City
Johnson City, TN
05.2021 - 04.2023
- Adept at utilizing various marketing techniques to generate leads and maximize sales opportunities
- Consistently exceeded expectations by providing excellent after-sales support services
- Efficiently handled paperwork related to car sales, including contracts, title transfers
- Demonstrated ability to identify customer needs and provide appropriate solutions
- Familiarity with local regulations regarding car purchases, warranties, taxes
- Mastered the art of negotiating for best possible deals for both customers and company
Server/Bartender
Chilis's Bar and Grill
Bristol, VA
08.2015 - 09.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
John Battle High School
Bristol, VA05.2011
Skills
- Cash Handling Accuracy
- Excellent People Skills
- Sales Expertise
- Customer Service
- FOH Management
- Efficient in fast pace/high stress environments
Certification
Microsoft Word
Microsoft Excel
TABC certified
Reference
Brittany Briggs, Outback Steakhouse Manager
(276) 970-0130
Nicholas Ahlberg, Outback Steakhouse Manager,
(423) 797-9007
Timeline
Sales Associate
Toyota of Johnson City
05.2021 - 04.2023
Server/Bartender/Key Manager
Outback Steakhouse
09.2018 - Current
Server/Bartender
Chilis's Bar and Grill
08.2015 - 09.2018
High School Diploma -
John Battle High School