Zackary Leonard
Harrisburg,PA
Summary
Successful customer service with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
3
3
years of professional experience
Work History
Customer Service
Wawa
06.2017 - 02.2020
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Checked and pulled defective or expired products from shelves.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Enhanced customer satisfaction by promptly assisting with locating items and answering inquiries.
Education
Certificate of Completion -
Sussex Consortium
Lewis, DE03.2014
Skills
Team Collaboration
Customer Engagement
Customer Service
Problem-Solving
Attention to Detail
Multitasking
Reliability
Understanding Customer Needs
Organizational Skills
Task Prioritization
Self Motivation
Quality Control
Timeline
Customer Service
Wawa
06.2017 - 02.2020
Certificate of Completion -
Sussex Consortium
Similar Profiles
Linda BethelLinda Bethel
Overnight Supervisor at WawaOvernight Supervisor at Wawa
MaryGrace SilotMaryGrace Silot
Customer Service Representative at WAWACustomer Service Representative at WAWA
Savanna HollidaySavanna Holliday
Customer Service Associate at WawaCustomer Service Associate at Wawa
Nicole SmithNicole Smith
Customer Service Associate at WawaCustomer Service Associate at Wawa
Capriel PhinneyCapriel Phinney
Venue Manager at Blank Canvas PAVenue Manager at Blank Canvas PA