Zackary Levitt
Wayne,United States
Summary
Dynamic professional with 7 years of diverse experience in customer service, sales, and production support, consistently enhancing client satisfaction and operational efficiency. Proven ability to multitask and lead teams in high-pressure environments, fostering positive relationships with customers and colleagues alike. Expertise in effective time management and strategic merchandising has driven significant improvements in sales and customer engagement. Committed to delivering exceptional service and support, contributing to team success and overall organizational goals.
Overview
6
6
years of professional experience
Work History
Intern
Army West Point Athletic Association
West Point, United States
07.2025 - 09.2025
- Perform outbound sales and service calls to generate leads for ticket opportunities.
- Correspond with Army Football season ticket members to answer questions and inform of account updates.
- Understand the sales cycle, how to interact with customers, and utilize relevant software (e.g. Paciolan, Salesforce) to sell tickets for events.
- Act as a front-facing member of a professional sports organization, engaging positively and professionally to a wide-range of stakeholders.
- Engage clients and fans at Ticket sales table on Football and other athletics tickets games.
- Provide ticket gate entrance mobile app support as a representative to assist with folks that may have mobile ticketing questions.
- Ticket Sales & Service Intern
Intern
500 Festival
Indianapolis, United States
01.2025 - 05.2025
- Learn about and participate in event set up, tear down, and production of all events and programs (consists of early mornings and late nights, weekends, and every weekend throughout the month of May).
- Assist in developing the Parade production book and participant database, creating and maintaining accurate event records.
- Production support of the parade ADA seating section, including recruitment of participating organizations and fulfillment of ticket requests.
- Assist with committee meetings, disseminate meeting minutes, and coordinate and communicate relevant details to volunteer committees.
- Intern for the 500 Festival, AES 500 Festival Indianapolis
Caddie
North Jersey Country Club
Wayne, United States
01.2020 - 01.2025
- Delivered exceptional customer service to 30+ members and guests per day, enhancing their overall experience and securing repeat visits.
- Assisted with pre-tournament stretching routines for 20+ players, improving their performance and reducing injury rates by 15%.
- Conducted routine maintenance tasks on the golf course, ensuring optimal playing conditions and contributing to a 20% increase in member satisfaction.
Documentary Script Supervisor
FanMade Productions
Bronx, United States
06.2024 - 08.2024
- Tasked with following script outline for all talent during live interviews.
- Assisted with Executive Producers and Line Producers to ensure all aspects of production were being addressed, including talent Call Time confirmation and location access.
Sales Associate
Dick's Sporting Goods
01.2023 - 01.2024
- Efficiently processed merchandise sales, returns, and exchanges, ensuring accurate transaction records and improving customer service satisfaction by 20%.
- Served over 50 customers daily, answering queries and locating merchandise, resulting in a 15% increase in customer satisfaction ratings.
- Strategically arranged merchandise displays, which highlighted new styles and boosted sales by 10% over the holiday season.
Education
Bachelor of Arts - College of the Liberal Arts
The Pennsylvania State University
State College, PA12-2026
Skills
- Progress reporting
- Task prioritization
- Verbal and written communication
- Planning and scheduling
- Project planning and development
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Staff management
- Work flow planning
- Advanced problem solving
- Risk management
Websites
Languages
English
Spanish
Hebrew
Timeline
Intern
Army West Point Athletic Association
07.2025 - 09.2025
Intern
500 Festival
01.2025 - 05.2025
Documentary Script Supervisor
FanMade Productions
06.2024 - 08.2024
Sales Associate
Dick's Sporting Goods
01.2023 - 01.2024
Caddie
North Jersey Country Club
01.2020 - 01.2025
Bachelor of Arts - College of the Liberal Arts
The Pennsylvania State University