Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zackary West

Rome,GA

Summary

Motivated training and operations professional with experience in employee instruction, crossfunctional coordination, and systems support. Adept at creating and delivering training materials, improving procedures, and communicating process changes. Eager to transition into a healthcare IT training role where I can leverage my strong communication skills, attention to detail, and technical aptitude.

Overview

16
16
years of professional experience

Work History

SUSA Analyst / Chemical Operator

Henkel
Calhoun, USA
10.2021 - Current
  • Deliver new employee onboarding and training related to safety procedures, compliance expectations, and system usage.
  • Create and maintain internal safety documentation and assist with training content revisions.
  • Collaborate with department leads to ensure clear communication and consistent application of operational changes.
  • Monitor internal reporting systems and escalate safety issues for resolution.
  • Perform detailed reporting and data review to prepare site-wide documentation for leadership.

Data Specialist Intern

Generis
, Remote
09.2024 - 12.2024
  • Cleaned and formatted data sets to meet strict reporting standards.
  • Collaborated with senior team members to ensure accuracy for system uploads.
  • Created and modified Excel tools to support end-user understanding of data structures.

Data Analyst Intern

Henkel
Calhoun, USA
08.2024 - 12.2024
  • Used SQL-style reports to support decision-making and performance reviews.
  • Assisted in translating production processes into visual dashboards.
  • Partnered with engineering to recommend changes to streamline plant KPIs.

Criminal History Analyst

Professional Screening & Information
Rome, USA
01.2019 - 01.2021
  • Reviewed and documented legal reports to ensure compliance.
  • Trained new analysts on system navigation and quality assurance checks.

Assistant Manager

Padgett's Upholstery
Rome, USA
01.2010 - 01.2019
  • Managed employee schedules, inventory tracking, and system updates.
  • Created standard operating procedures for onboarding and training.

Education

BBA - Management Information Systems

Kennesaw State University
Kennesaw, GA
05.2025

Skills

  • Excel
  • SQL
  • Python
  • Macros
  • PowerPoint
  • Reporting Systems
  • Training Documentation
  • Data Integrity Tools
  • User Training
  • Cross-Department Collaboration
  • Process Documentation
  • System Support
  • Communication
  • Learning Content Development

Timeline

Data Specialist Intern

Generis
09.2024 - 12.2024

Data Analyst Intern

Henkel
08.2024 - 12.2024

SUSA Analyst / Chemical Operator

Henkel
10.2021 - Current

Criminal History Analyst

Professional Screening & Information
01.2019 - 01.2021

Assistant Manager

Padgett's Upholstery
01.2010 - 01.2019

BBA - Management Information Systems

Kennesaw State University

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