Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Zackeria Royce

Billings,Mt

Summary

Dynamic Water Well Technician with proven expertise at Aaqua Drilling in pump installation and electrical troubleshooting. Recognized for enhancing operational efficiency and customer satisfaction through effective communication and teamwork. Committed to safety compliance and continuous learning, demonstrating adaptability in challenging situations while maintaining a detail-oriented approach to problem-solving.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Water Well Technician

Aaqua Drilling
10.2024 - 07.2026
  • Collaborated with team members to streamline processes and improve operational efficiency.
  • Monitored inventory levels to ensure availability of necessary tools and materials for tasks.
  • Implemented best practices for safety compliance, contributing to a safer work environment.
  • Documented repair activities and maintenance logs for accurate record-keeping and compliance tracking.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Lifeguard

Silverwood Theme Park Inc. Athol ID
05.2021 - 08.2024
  • Monitored pool area for safety compliance and responded to emergencies effectively.
  • Provided first aid and CPR assistance to patrons in distress as needed.
  • Enforced facility rules and regulations to maintain a safe swimming environment.
  • Communicated safety guidelines clearly to guests, promoting awareness and prevention.
  • Collaborated with team members during drills to enhance emergency response readiness.
  • Maintained accurate records of incidents, accidents, and pool usage for management review.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Improved team coordination with structured communication drills.

Restaurant Hostess/Restaurant Busser

Country Boy Family Restaurant
03.2022 - 08.2023
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system efficiently to optimize seating arrangements.
  • Communicated wait times clearly, enhancing guest satisfaction and experience.
  • Coordinated with kitchen and serving staff for seamless service flow.
  • Handled guest inquiries and complaints professionally, maintaining positive relations.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Monitored dining room activity to ensure optimal seating efficiency and turnover.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Education

Timberlake Senior High
Spirit Lake, ID

Skills

  • Strong communicator
  • Leadership qualities
  • First aid
  • Patience and empathy
  • Physical fitness
  • Team collaboration
  • CPR and AED training
  • Adaptability in emergencies
  • CPR certified
  • Public safety
  • Team bonding
  • Emergency response
  • Safety oversight
  • Customer service
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Exceptional communication
  • Guest engagement
  • Customer service expertise
  • Cleanliness maintenance
  • Complaint handling
  • Guest complaint resolution

Interests

  • Backpacking
  • Blockchain Technology and Cryptocurrency
  • I like working with my hands and fixing things
  • Gym Workouts
  • Music
  • Swimming
  • Kayaking
  • Playing Sports
  • Strategy Games
  • Rock Climbing
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Backpacking and Hiking
  • I like looking at the stars and learning about constellations
  • Avid Reader
  • Video Gaming
  • Hiking
  • Virtual Reality
  • Reading
  • Video Game Design
  • Camping

Timeline

Water Well Technician

Aaqua Drilling
10.2024 - 07.2026

Restaurant Hostess/Restaurant Busser

Country Boy Family Restaurant
03.2022 - 08.2023

Lifeguard

Silverwood Theme Park Inc. Athol ID
05.2021 - 08.2024

Timberlake Senior High

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Zackeria Royce