Zackery Harrison
Palm Harbor,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Garage Door Technician
Precision Overhead Garage Doors
07.2020 - Current
- Improved customer satisfaction by promptly addressing and resolving garage door issues.
- Increased repeat business through exceptional customer service and followups.
- Maintained safety standards for both customers and employees by conducting thorough inspections of garage door systems.
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
Warehouse Manager
Precision Overhead Garage Doors
12.2018 - 06.2020
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Communicated regularly with cross-functional teams to improve coordination between departments.
Service Manager
Lowes Home Improvment
12.2016 - 12.2018
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Created schedules for team.
- Developed positive relationships with customers.
- Handled inventory issues and order.
- Approved deliveries. Insuring pieces matched.
Warehouse Assistant
Precision Overhead Garage Doors
12.2015 - 12.2016
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Moved freight with forklift.
- Refilled inventory for technicians.
- Staged new door installs going out following day.
- Receive deliveries
Lead Air and Ocean Export Agent
Expeditors International
08.2010 - 06.2015
- Streamlined ocean export processes by implementing efficient documentation and tracking updates.
- Developed strong relationships with carriers, negotiating competitive rates and securing sufficient space for shipments.
- Reduced shipment delays by proactively addressing potential issues and maintaining clear communication with clients.
- Improved customer satisfaction with timely and accurate updates on shipment statuses and resolving any concerns.
- Maintained compliance with international shipping regulations, ensuring all necessary paperwork was completed accurately.
- Contributed to the development of training materials for new hires, sharing knowledge of best practices in ocean export operations.
- Participated in industry events to expand professional network and stay current on emerging trends in ocean freight logistics.
- Followed requirements and regulations for dangerous goods handling.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Education
High School Diploma -
Dunedin High School
Dunedin, FL05.2007
Skills
- Vehicle Maintenance
- Power Tool Operation
- Emergency Repairs
- OSHA Compliance
- Self Motivation
- Team building
- Goal Setting
- Reliability
- Adaptability
- Problem-solving abilities
- Attention to Detail
- Multitasking
Timeline
Garage Door Technician
Precision Overhead Garage Doors
07.2020 - Current
Warehouse Manager
Precision Overhead Garage Doors
12.2018 - 06.2020
Service Manager
Lowes Home Improvment
12.2016 - 12.2018
Warehouse Assistant
Precision Overhead Garage Doors
12.2015 - 12.2016
Lead Air and Ocean Export Agent
Expeditors International
08.2010 - 06.2015
High School Diploma -
Dunedin High School
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