Zackery Harrison
Palm Harbor,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Garage Door Technician
Precision Overhead Garage Doors
Clearwater, FL
07.2020 - Current
- Improved customer satisfaction by promptly addressing and resolving garage door issues
- Increased repeat business through exceptional customer service and followups
- Maintained safety standards for both customers and employees by conducting thorough inspections of garage door systems
- Reduced job completion times with efficient work practices, including proper use of tools and equipment
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image
Warehouse Manager
Precision Overhead Garage Doors
Clearwater, FL
12.2018 - 06.2020
- Increased warehouse efficiency by implementing new inventory management systems and procedures
- Streamlined operations for faster order processing by updating warehouse layout and organization
- Reduced product damage with improved packaging methods and training staff on proper handling techniques
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies
- Communicated regularly with cross-functional teams to improve coordination between departments
Service Manager
Lowes Home Improvment
Tampa, FL
12.2016 - 12.2018
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels
- Implemented inventory management systems to reduce costs and increase efficiency in the service department
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use
- Created schedules for team
- Developed positive relationships with customers
- Handled inventory issues and order
- Approved deliveries
- Insuring pieces matched
Warehouse Assistant
Precision Overhead Garage Doors
Clearwater, FL
12.2015 - 12.2016
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods
- Moved freight with forklift
- Refilled inventory for technicians
- Staged new door installs going out following day
- Receive deliveries
Lead Air and Ocean Export Agent
Expeditors International
Tampa, FL
08.2010 - 06.2015
- Streamlined ocean export processes by implementing efficient documentation and tracking updates
- Developed strong relationships with carriers, negotiating competitive rates and securing sufficient space for shipments
- Reduced shipment delays by proactively addressing potential issues and maintaining clear communication with clients
- Improved customer satisfaction with timely and accurate updates on shipment statuses and resolving any concerns
- Maintained compliance with international shipping regulations, ensuring all necessary paperwork was completed accurately
- Contributed to the development of training materials for new hires, sharing knowledge of best practices in ocean export operations
- Participated in industry events to expand professional network and stay current on emerging trends in ocean freight logistics
- Followed requirements and regulations for dangerous goods handling
- Documented waybill data and dimensions and weights of cargo in computer database
- Observed and tracked consignments to verify timely deliveries and accurate invoicing
- Negotiated and arranged transport of goods with shipping or freight companies
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods
- Built working relationships with clients to foster loyalty and encourage repeat business
- Prepared labels, placards, shipping papers and other documents required for shipping dangerous goods safely.
- Participated in training sessions regarding Dangerous Goods Regulations updates, changes or amendments. Dangerous goods training (DG)
- Back to backs airport process
- Warehouse management. Offloading freight, weight & dim. Labeling. Loading consolidation trucks.
Education
High School Diploma -
Dunedin High School
Dunedin, FL05.2007
Skills
- Vehicle Maintenance
- Power Tool Operation
- Emergency Repairs
- OSHA Compliance
- Self Motivation
- Team building
- Goal Setting
- Reliability
- Adaptability
- Problem-solving abilities
- Attention to Detail
- Multitasking
Timeline
Garage Door Technician
Precision Overhead Garage Doors
07.2020 - Current
Warehouse Manager
Precision Overhead Garage Doors
12.2018 - 06.2020
Service Manager
Lowes Home Improvment
12.2016 - 12.2018
Warehouse Assistant
Precision Overhead Garage Doors
12.2015 - 12.2016
Lead Air and Ocean Export Agent
Expeditors International
08.2010 - 06.2015
High School Diploma -
Dunedin High School