Zackery Kennard
Mooresville,NC
Summary
Marina management professional with strong leadership skills and proven track record in overseeing marina operations. Adept at team collaboration and achieving optimal results, ensuring smooth daily functions and customer satisfaction. Skilled in resource allocation, maintenance oversight, and safety compliance, while adapting seamlessly to changing needs and challenges. Recognized for reliability and fostering positive, productive work environment.
Overview
5
5
years of professional experience
Work History
Marina Manager
Lake Effects Boat Club
07.2022 - Current
- Assisted clients in their boating needs by coordinating slip reservations or offering guidance on local attractions or activities suitable for water enthusiasts.
- Optimized staff scheduling to ensure adequate coverage during peak hours while minimizing labor costs.
- Coordinated marina events to foster a positive community atmosphere, attracting new customers and retaining current clientele.
- Implemented an effective maintenance schedule for timely repairs and upkeep of docks, piers, boats, and other marina assets.
- Provided ongoing training opportunities for employees to enhance their skills in customer service, boat handling techniques, safety procedures among others.
- Maintained high customer satisfaction with proactive communication, addressing concerns promptly, and providing exceptional service.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Merchandising Service Team
Lowes Home Improvment
10.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Mission Hills High School
San Marcos, CA06-2020
Skills
- Staff training and development
- Inventory control management
- Slip assignment management
- Fuel dock management
- Marina maintenance supervision
- Boat handling expertise
- Marina operations management
- Problem-solving
- Team leadership
- Active listening
Timeline
Marina Manager
Lake Effects Boat Club
07.2022 - Current
Merchandising Service Team
Lowes Home Improvment
10.2020 - 03.2021
High School Diploma -
Mission Hills High School
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