Dedicated professional with robust experience in employee training and customer service. Known for strong communication and problem-solving skills, contributing to improved team performance and enhanced customer satisfaction.
Overview
4
4
years of professional experience
Work History
Employee Trainer
Maynerich Painting etc.
Gallup, New Mexico
06.2022 - 08.2026
Developed engaging workshops to enhance team skills and improve knowledge retention.
Facilitated hands-on training sessions using industry-standard painting techniques.
Collaborated with management to pinpoint training needs and improvement areas.
Guided new hires in adapting to company culture and safety protocols for smoother onboarding.
Conducted trainings on topics related to customer service, product knowledge and company policies.
Assisted individual employees struggling with concepts to foster understanding during training sessions.
Busser
Railway Cafe
Gallup, New Mexico
05.2022 - 08.2022
Assisted servers by delivering food and beverages promptly.
Monitored guest needs, offering assistance to improve dining experience.
Maintained cleanliness in dining area, ensuring a welcoming atmosphere.
Cleaned and set tables to create inviting dining environment.
Replenished supplies, including napkins and utensils, to support seamless service.
Collaborated with kitchen staff to manage dishware and utensils efficiently.
Organized and sorted dishes for proper washing and storage processes.
Supported new team members by sharing best practices for workflow efficiency.
Maintained a friendly attitude towards customers at all times.