Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zada Seilova

Key West

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

13
13
years of professional experience

Work History

Server

Benihana
03.2024 - Current
  • Increasing sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Improving dining experience by providing prompt, attentive service to guests.
  • Serving food and beverages promptly with focused attention to customer needs.
  • Demonstrating strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Working with POS system to place orders, manage bills, and handle complimentary items.

Server

Hurricane Hole
02.2024 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Manager

Cortese Inc
09.2022 - 08.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Flight Attendant

Air Astana
04.2012 - 08.2022
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Server

Havana Cabana
11.2018 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Language Interpretation And Translation

KazUMOiMIA
Almaty, KZ
06-2010

High School Diploma -

Alatau
Almaty, KZ
06-2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Service prioritization
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards

Timeline

Server

Benihana
03.2024 - Current

Server

Hurricane Hole
02.2024 - 06.2024

Sales Manager

Cortese Inc
09.2022 - 08.2023

Server

Havana Cabana
11.2018 - 02.2019

Flight Attendant

Air Astana
04.2012 - 08.2022

Bachelor of Science - Language Interpretation And Translation

KazUMOiMIA

High School Diploma -

Alatau
Zada Seilova