Zaden Sampson

Crew Member

Dairy Queen

03.2022 - 11.2023

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Streamlined drive-thru operations, significantly reducing wait times for customers.
Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Contributed to inventory management, minimizing food waste and controlling costs.
Improved team morale, leading to increased productivity and reduced turnover.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.

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