Skilled Information Technologist with extensive experience configuring computers, servers, and peripheral devices within established company and security parameters. Adept at managing permissions, filters, and file sharing. Practiced troubleshooter with excellent diagnostic and repair abilities, strong attention to detail, and methodical approach. Expert Windows and Mac user. Boost system performance by thoroughly evaluating and correcting various hardware and software issues. Competent IT support specialist well-versed in assisting users with diverse computer systems, mobile devices, and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates independently to troubleshoot and resolve concerns. Results-focused, professional with several years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in vdi, desktop, remote access, thin clients and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.