Zae'Jhon Adams
Houston
Summary
Hardworking and reliable professional with strong ability in service and support. Efficient, solution oriented, and personable team player dedicated to customer loyalty and satisfaction. Willing to learn, adapt and gain experience, especially in the Trucking industry.
Overview
11
11
years of professional experience
Work History
DHL Deliver Driver Associate
DHL CARTAGE SERVICES by DEILVEROL LLC.
09.2024 - Current
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Delivered packages to customer doorsteps and business offices.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained a clean and organized vehicle to ensure a pleasant experience for clients during pickups.
- Assisted customers with loading and unloading items, ensuring proper care of their belongings.
Amazon Delivery Associate
AMAZON DHO4 WAREHOUSE
09.2021 - 05.2022
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Navigated routes with relevant map programs and GPS systems.
- Transported and safely delivered items to prevent damage or loss.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
R.E.E.F Valet Parker
MICHAEL RODRIGUEZ (R.E.E.F)
11.2022 - 05.2023
- Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive and upset patrons.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Informed guests of location of hotel reception, concierge and lounges.
- Positioned and removed barricades to open or close parking areas.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Career Peer Advisor
HOUSTON COMMUNITY COLLEGE - CENTRAL CAMPUS
09.2020 - 12.2020
- Helped staff conduct student orientations and special events.
- Coordinated referrals to help students obtain campus services.
- Counseled students in career planning, job placement and academic goals.
- Fielded in-person, telephone and email inquiries from students and staff.
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
Parking Attendant
LAKEWOOD CHURCH
06.2018 - 11.2022
- Managed parking by directing drivers to parking spots.
- Facilitated vehicle flow in assigned areas by directing traffic.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Positioned barricades and gates to maximize traffic flow through parking lot.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Retail Associate
PENNYWISE WOMEN'S RESALE CENTER
09.2017 - 12.2017
- Aided in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Assisted customers and provided excellent customer service while maintaining friendly demeanor while on sales floor.
- Stocked, reorganized, and cleaned shelves while maintaining neat and orderly store.
- Assessed merchandise for display to highlight new style and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Groundskeeper
HOUSTON PARKS AND RECREATION
05.2017 - 08.2017
- Checked machinery and performed routine maintenance to prevent malfunction.
- Operated landscaping equipment to maintain grounds and remove trees.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Pruned trees and bushes to improve visibility and shapes.
- Used equipment, including mowers, trimmers and picks safely to prevent accidents.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
Bread Packer
FOODTOWN GROCERY STORES
05.2014 - 07.2015
- Accomplished production goals by working with speed and accuracy.
- Sorted bread products efficiently to organize and optimize use of production areas.
- Collaborated with store employees to promote retail traffic by constructing creative and appealing merchandise displays.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
- Efficiently unloaded trucks and unpackaged crates and edible items, maintaining consistency to meet fulfillment deadlines.
- Enhanced productivity by efficiently sorting and packing bread products according to company guidelines.
Education
Associate of Arts - Studio Arts
Houston Community College
Houston, TXSkills
- Class B Commercial Driver (CDL)
- Air-Brake Operation [Endorsement]
- Understanding of Safety Regulations
- Excellent Recall and Organizational skills
- Superb Verbal & Written Communication skills
- Reliable
- Punctual
- Self-starter
- MS Office
- Emotionally Intelligent
- Creative
- Interpersonal skills
- Customer satisfaction
- Excellent Customer Service
- Machinery
- Organizational skills
- Problem-solving
- Retail
- Self-starter
- Strategic planning
Timeline
DHL Deliver Driver Associate
DHL CARTAGE SERVICES by DEILVEROL LLC.
09.2024 - Current
R.E.E.F Valet Parker
MICHAEL RODRIGUEZ (R.E.E.F)
11.2022 - 05.2023
Amazon Delivery Associate
AMAZON DHO4 WAREHOUSE
09.2021 - 05.2022
Career Peer Advisor
HOUSTON COMMUNITY COLLEGE - CENTRAL CAMPUS
09.2020 - 12.2020
Parking Attendant
LAKEWOOD CHURCH
06.2018 - 11.2022
Retail Associate
PENNYWISE WOMEN'S RESALE CENTER
09.2017 - 12.2017
Groundskeeper
HOUSTON PARKS AND RECREATION
05.2017 - 08.2017
Bread Packer
FOODTOWN GROCERY STORES
05.2014 - 07.2015
Associate of Arts - Studio Arts
Houston Community College
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