ZAEVION JOHNSON
Amarillo,TX
Summary
Dedicated and highly motivated professional with over five years of experience in customer service, known for consistently exceeding performance metrics and fostering positive relationships with clients. Detail-oriented and proactive individual with a strong work ethic, seeking to leverage skills in project management and team collaboration to contribute effectively to a dynamic organization.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Office Wise
Amarillo, TX
03.2026 - 07.2026
- Ensured timely deliveries by optimizing route planning and navigation systems.
- Maintained accurate records of delivery schedules and customer interactions.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Trained new drivers on safety protocols and efficient delivery practices.
Production Worker
Pacific Cheese
Amarillo, TX
06.2025 - 05.2026
- Operated production machinery to ensure efficient cheese processing and packaging.
- Monitored quality control standards during production to maintain product integrity.
- Collaborated with team members to optimize workflow and minimize downtime.
- Assisted in training new employees on safety protocols and operational procedures.
FORKLIFT, PACKAGING
Family Dollar
Houston, Texas
08.2024 - 01.2025
- Maintained accurate inventory records while loading and unloading packages.
- Executed timely and organized packaging processes for shipping and receiving.
- Conducted routine inspections and maintenance checks on forklifts to ensure safety.
- Operated forklifts safely and efficiently to move materials throughout the warehouse.
- Collaborated with team members to optimize workflow and improve productivity.
ICQA
Amazon
Amarillo, Texas
07.2023 - 07.2024
- Operated forklifts to transport materials within the warehouse, ensuring timely delivery to production areas.
- Conducted daily safety inspections on forklifts and adhered to OSHA regulations.
- Managed inventory by accurately tracking stock levels using a forklift.
Customer Service Representative
Toot N Totum
Amarillo, TX
10.2023 - 05.2024
- Resolved customer inquiries and complaints, ensuring satisfaction and retention.
- Managed high-volume call queues while maintaining quality service standards.
- Provided product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to improve service processes and efficiency.
Order Picker
Affiliated Foods Inc.
1401 W Farmers Ave Amarillo Tx 79118
01.2020 - 08.2022
- Operated forklifts and pallet jacks to efficiently pick and transport orders.
- Ensured accurate selection of products according to order specifications.
- Maintained inventory accuracy by performing regular stock counts and audits.
- Collaborated with team members to streamline picking processes and improve efficiency.
- Trained new staff on best practices for order picking and safety procedures.
Education
CDL - undefined
Amarillo College
07.2026
High School - undefined
Palo Duro High School
Amarillo05.2019
Skills
- Forklift operation
- Safety compliance
- Equipment maintenance
- Communication skills
- Problem-solving
- Team collaboration
- Record keeping
- Attention to detail
LANGUAGES
English | Native
Timeline
Delivery Driver
Office Wise
03.2026 - 07.2026
Production Worker
Pacific Cheese
06.2025 - 05.2026
FORKLIFT, PACKAGING
Family Dollar
08.2024 - 01.2025
Customer Service Representative
Toot N Totum
10.2023 - 05.2024
ICQA
Amazon
07.2023 - 07.2024
Order Picker
Affiliated Foods Inc.
01.2020 - 08.2022
High School - undefined
Palo Duro High School
CDL - undefined
Amarillo College