Zaevion Small

• Implemented efficient stocking techniques, reducing replenishment time for high-demand items.
• Assisted in training new employees on operational procedures and store policies.
• Executed daily inventory management tasks, ensuring product availability on sales floor.
• Maintained cleanliness and organization of sales areas, promoting a welcoming environment.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Assisted with inventory counts and stocking of merchandise.
• Assisted customers in selecting merchandise best suited to needs.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

• Oversaw concession stand operations for high-traffic events, enhancing customer satisfaction at football, baseball, and softball games for the university. Managed food service and cash handling, streamlining operations during peak hours. Prepared and cooked fried foods, adhering to food safety standards and maintaining a clean work environment. Conducted end-of-shift cleaning and organization of workstations to promote efficiency. Coordinated restocking efforts across the stadium to ensure seamless service delivery. Implemented a system for collecting and refrigerating reusable food items at the end of shifts to reduce waste.
• Operated point-of-sale systems for efficient transaction processing.
• Prepared and served food and beverages to customers promptly.
• Maintained cleanliness and organization of concession stand area.
• Assisted in inventory management, tracking supplies and restocking as needed.
• Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
• Collaborated with team members to ensure smooth operations during peak hours.
• Used cash register to tender change and process cash and credit card payments.
• Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
• Adhered to health and safety regulations, maintaining proper food handling practices at all times.

• Oversaw beverage and food service operations in a concession stand to enhance customer experience. Managed cleaning protocols for theaters and lobby to uphold cleanliness standards. Coordinated restocking of supplies, including food items and containers, after every screening.
• Provided exceptional customer service in fast-paced concession environment environment.
• Operated point-of-sale system accurately and efficiently.
• Adapted quickly to changing customer demands during high-volume events.
• Collaborated with team members to enhance service speed and quality.
• Maintained cleanliness of concession area, ensuring compliance with sanitation regulations.
• Provided exceptional customer service in fast-paced concession environment.

• Achieved accurate scorekeeping for sportsman shooters, enhancing event integrity. Maintained focus on targets, contributing to a fair competition atmosphere. Documented each shot fired, supporting competitive fairness and transparency. Promoted cleanliness by efficiently clearing casings from the shooting area.
• Monitored safety protocols to ensure compliance during shooting range operations.
• Assisted in maintenance of firearms and equipment for optimal performance.

Music Associate of Arts Degree

• Bradford Village Apartments Scholarship Recipient
• Take Stock Scholarship Recipient

Class of 2025

• Honor Roll 2025
• Awarded the Golden "B" Award
• 3.7 GPA
• National Honors' Society Member
• Extra-Cerricular Activities: S.W.A.T Club, TRiO Upward Bound, Santa Fe Dual Enrollment Program