Summary
Overview
Work History
Education
Skills
References
Publications
Languages
Languages
References
Timeline
Generic

Zafar Ishaq

Richmond

Summary

Results-driven Manager with over 10 years in finance, focusing on team leadership and operational efficiency. Successfully managed scheduling for 60 employees while upholding high hiring and performance standards. Enhanced productivity through targeted training and employee engagement, with a strong grasp of data confidentiality and HIPAA regulations. Recognized for exceptional account management and reconciliation skills that drive business objectives and ensure regulatory compliance. Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.

Overview

10
10
years of professional experience

Work History

Administrator/CFO

Houston Total Home Care
Houston
08.2015 - Current
  • Reliable Manager with a strong sense of ownership and initiative, demonstrating an exceptional work ethic and a commitment to exceeding company expectations.
  • Skilled at building productive working relationships, I thrive in fast-paced, deadline-driven environments, effectively managing goals and fostering team development.
  • I have a proven history of success in collaborative settings.
  • Hardworking and motivated manage with over 10 years of experience in the finance industry, I am in-charger of scheduling of 60 employees, hiring, firing.
  • I possess a solid track record of balancing team performance, customer service targets, and business objectives.
  • I am dedicated to collaborating closely with employees to maximize productivity and streamline procedures.
  • As a decisive leader, I have strong planning and organizational skills.
  • Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service abilities.
  • I have experience stepping into roles and swiftly implementing positive changes that drive company success.
  • My focus is on leveraging training, monitoring, and morale-boosting techniques to enhance employee engagement and performance.
  • Hands-on professional with a comprehensive understanding of data confidentiality and HIPAA regulations.
  • I am a highly trained Medical Coder, knowledgeable in AMA and CMS coding rules.
  • Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records for accurate charting.
  • I am bilingual, possess a pleasant demeanor, and have a genuine desire to assist in any capacity.
  • Highly motivated employee eager to take on new challenges, I demonstrate a strong work ethic, adaptability, and exceptional interpersonal skills.
  • I excel at working independently and mastering new skills swiftly.
  • Diligent with a robust accounting background and proven industry expertise.
  • I monitor business operations and regulatory compliance for large corporations, showcasing superior account management and reconciliation skills that lead to the achievement of desired results.
  • Accounting adept at valuing prospects and utilizing diverse statistical techniques.
  • I am well-versed in generating models and forecasting trends, serving as a key financial team member valued for my insights and contributions to financial decision-making.
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
  • Prepare budgets for approval, including those for funding or implementation of programs.
  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Appoint department heads or managers and assign or delegate responsibilities to them.
  • Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
  • Preside over or serve on boards of directors, management committees, or other governing boards.
  • Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
  • Establish departmental responsibilities and coordinate functions among departments and sites.
  • Implement corrective action plans to solve organizational or departmental problems.
  • Coordinate the development or implementation of budgetary control systems, record keeping systems, or other administrative control processes.
  • Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
  • Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
  • Review and analyze legislation, laws, and public policy, and recommend changes to promote and support interests of both the general population and special groups.
  • Serve as liaisons between organizations, shareholders, and outside organizations.
  • Prepare bylaws approved by elected officials and ensure that bylaws are enforced.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Hire and terminate clerical and administrative personnel.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Direct or conduct recruitment, hiring and training of personnel.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
  • Establish objectives and evaluative or operational criteria for units they manage.
  • Develop instructional materials and conduct in-service and community-based educational programs.
  • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Quality Control Analyst

Apex Global
Houston
01.2020 - 04.2022
  • Evaluated customer complaints related to service quality ensuring timely resolution of all issues raised.
  • Participated in regular meetings with management team members discussing progress towards achieving company objectives related to product excellence.
  • Resolved issues to improve productivity and workflows.
  • Maintained quality assurance procedure documentation.

Education

M.B.B.S/MD -

Dow International Medical College
10-2012

High School -

Kempner High School
Sugar Land, Texas
01.2005

Skills

  • Orthopedics
  • Anatomy
  • Physiology
  • Biochemistry
  • Clinical Training
  • Pharmacology
  • General Pathology
  • Forensic Medicine
  • Basic Clinical Skills
  • Patient Communication
  • Physical Examination
  • Special Pathology
  • Community Medicine
  • ENT
  • Medicine
  • Surgery
  • Pediatrics
  • Ob/Gyn
  • Psychiatry
  • ENT
  • Eye
  • Radiology
  • Dermatology
  • Basic Sciences
  • Chemistry
  • Biology
  • Organic Chemistry
  • Physics
  • Genetics
  • Biostatistics
  • Epidemiology
  • Research and Training
  • Research
  • English
  • Spanish
  • Urdu
  • Data analysis
  • Team collaboration
  • Problem solving
  • Quality assurance
  • Regulatory compliance
  • Customer service
  • Document management
  • Process improvement
  • Statistical techniques
  • Project management
  • Interpersonal communication
  • Quality management systems
  • Statistical analysis
  • QA methodologies mastery
  • Software quality assurance
  • Mastery of quality processes
  • Quality processes
  • Quality improvement

References

References available upon request

Publications

  • Observership at Memorial Hermann Northwest Hospital, Dr. Ross Bauer, MD, 2005-2009
  • Orthopedic surgery Observership at Memorial Hermann, Dr. Stefan W. Kreuzer, MD, 06/01/09
  • General Surgery Elective at Civil Hospital, Karachi, 06/01/10
  • Neurosurgery Elective at Liaquat National Hospital, Karachi, 07/01/09
  • Data collection for survey on Control of Diarrheal Diseases
  • Trained for Basic Life Support and Advanced Cardiac Life Support
  • Active Participant of Skills Training Seminar
  • Community work in a low socio-economic setup, Discussing health problems, Conveying health messages, Counseling regarding high-risk behavior

Languages

  • English
  • Spanish
  • Urdu

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual

References

References available upon request.

Timeline

Quality Control Analyst

Apex Global
01.2020 - 04.2022

Administrator/CFO

Houston Total Home Care
08.2015 - Current

M.B.B.S/MD -

Dow International Medical College

High School -

Kempner High School
Zafar Ishaq