Zafar Shiekh
Katy,TX
Summary
Experienced GS Technician skilled in vehicle maintenance and repair, with a strong focus on customer satisfaction. Proficient in brake repair and maintaining a clean workspace, ensuring efficient service. Demonstrated ability to collaborate with team members effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
GS Technician
Christian Brothers Automotive
Katy, USA
07.2023 - 04.2024
- Resolved complex customer complaints by investigating root causes and implementing corrective actions
- Assisted with Technicians with working on vehicles
- Thoroughly inspected vehicles if any parts where need to replace
- Performed proper vehicle maintenance on customers cars
- Maintained a clean and organized work area, ensuring tools were properly stored and readily accessible
- Performed routine maintenance and repairs on various vehicle systems, including engines, brakes, suspension, and electrical components
- Conducted thorough inspections to identify potential problems and recommend necessary repairs or replacements
- Collaborated with team members to ensure efficient workflow and timely completion of service tasks
Barista
Kroger
Katy, USA
12.2022 - 05.2023
- Consistently maintained high standards of quality in every drink made, insure customer satisfaction
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Handled cash transactions accurately while following company policies regarding cash handling procedures
Cashier
Burgerim
Katy, USA
06.2022 - 08.2022
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Performed opening/closing duties including counting money in the register before/after shifts
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05.2023
Skills
- Cleaning experience
- Vehicle maintenance
- Cash handling
- Mechanic experience
- Oil change
- Cashiering
- POS
- Strong computer skills
- Math skills
- Time management
- Customer service
- Team Collaboration
Certification
- ASE Certification, 05/012/23, 05/12/25
- Real Estate License, 10/01/24, 10/31/26
Languages
English, Fluent
Timeline
GS Technician
Christian Brothers Automotive
07.2023 - 04.2024
Barista
Kroger
12.2022 - 05.2023
Cashier
Burgerim
06.2022 - 08.2022
High School Diploma -
Cinco Ranch High School
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