Zafarah Garcia

• Assisted with replenishment of merchandise on the sales floor, including/filled display merchandise on shelves.
• Assisted with daily store recovery and replenishment.
• Assisted with maintaining the store's appearance including general housekeeping tasks such as dusting of displays and merchandise, and cleaning shelves and display areas.
• Assisted with preparation for displays.
• Balanced cash drawers
• Created attractive and eye-catching displays and endcaps to promote specific stock to customers.
• Ensured that all products are properly priced and displayed.
• Efficient and able to work quickly and efficiently in a fast-paced environment.
• Obtained merchandise requested by customers from walls or shelves.
• Operated a point-of-sale (POS) system to efficiently process customer transactions, including taking payments, and handling returns.
• Provided customer service by answering customers' questions, location, prices, and uses of the merchandise.
• Processed customer's returns, redeemed coupons, issued refunds, collected payments, (cash, credit, debit), and ensured accurate inventory management.
• Proficiency in using cash registers and point-of-sale (POS) systems to process payments efficiently.
• Restocked inventory to shelves, racks, and displays.
• Welcomed customers with a friendly demeanor, offered product information, and assisted them in finding items.
• Wrapped and bagged merchandise for customers.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote an item.
• Used a hand-held scanner input device used to capture and read information contained in a barcode scanner to scan items purchased by customers.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

• Added inventory to shelves and racks and displayed according to restock procedures.
• Answer customers’ questions concerning location, prices, and uses of the merchandise.
• Assisted with replenishment of merchandise on the sales floor as directed, including filling displays, arranging merchandise, and assisted in setting up displays.
• Calculated sales discounts to determine price using computerized POS.
• Completed assigned duties during a work shift
• Created attractive and eye-catching displays and endcaps to promote specific stock.
• Ensured that all products are properly priced and displayed.
• Efficient and able to work quickly and efficiently in a fast-paced environment.
• Maintained the store's appearance, including general housekeeping tasks such as dusting of displays and merchandise, and cleaning of shelves and display areas.
• Operated the POS to receive new merchandise.
• Obtained merchandise requested by customers from the walls or shelves.
• Operated the store's Point of Sales (POS) computer system, courteously handling customer transactions.
• Placed sensor bins and censor stickers, ensuring that all designated items were properly tagged for security and inventory purposes.
• Removed and recorded the amount of cash in registers at the end of my shift.
• Tagged prices on merchandise.
• Welcomed customers with a friendly demeanor, offered product information, and assisted them in finding items.
• Wrapped and bagged merchandise for customers.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote an item.
• Ensured store compliance with company policies, safety regulations, and local laws governing retail operations.
• Analyzed sales data to identify opportunities for improvement in product selection and pricing strategies.
• Assisted in the planning and execution of seasonal merchandising resets, optimizing product placement for maximum exposure.
• Maintained a clean, attractive store environment that facilitated positive customer experiences.
• Handled customer complaints professionally, resolving issues promptly and effectively.
• Managed cash registers accurately, reconciling daily receipts and preparing bank deposits as needed.
• Maintained accurate records of sales transactions and customer inquiries for future reference.
• Assisted customers in locating desired items, leading to increased sales and repeat business.
• Collaborated with store management to create eye-catching promotional displays.
• Conducted regular audits of merchandise stock levels, ensuring accurate inventory counts.
• Streamlined inventory management processes, resulting in reduced overstock and waste.
• Collaborated with the marketing department to develop targeted advertising campaigns that drove brand awareness.
• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at the end of each shift.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Maintained the company's visual merchandise standards through general housekeeping and planograms.
• Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Successfully drove new product lines to increase annual profits by 80%

• Assisted customers with locating and choosing merchandise.
• Assisted customers in completing purchases, locating items, and joining rewards programs to promote loyalty, satisfaction, and sales numbers.
• Efficient and able to work quickly and efficiently in a fast-paced environment.
• Ensured that all products are properly priced and displayed.
• Maintained up-to-date knowledge of store sales, payment policies, and security standards
• Operated a point-of-sale (POS) system to efficiently process customer transactions, including taking payments and handling returns.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Replenished sales floor merchandise and organized shelves and bins.
• Restocked inventory to shelves, racks, and displays.
• Welcomed customers with a friendly demeanor, offered product information, and assisted them in finding items.
• Stocked shelves and maintained displays to ensure products were neatly arranged and easily accessible to customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for the sales floor by pricing or tagging.
• Helped customers locate products and checked the store system for merchandise at other sites.
• Managed returns, exchanges, and refunds by store policy.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Built relationships with customers to encourage repeat business.
• Helped customers locate products and checked the store system for merchandise at other sites.
• Prepared merchandise for the sales floor by pricing or tagging.
• Managed returns, exchanges, and refunds by store policy.
• Managed returns, exchanges, and refunds by store policy.
• Performed cash, card, and check transactions to complete customer purchases.
• Wrapped, boxed, and weighed bakery department products.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Worked to meet or exceed special targets for credit card applications, special donations,s, and specific product promotions.
• Monitored customers for signs of security concerns and escalated issues to management.
• Recommended complementary purchases to customers, increasing revenue.
• Developed strong rapport with customers and created a positive impression of the business.
• Prioritized helping customers over completing other routine tasks in the store.
• Used the in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies, and security standards.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Stocked merchandise, clearly labeling items, and arranging them according to size or color.
• Engaged in friendly conversation with the customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
• Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
• Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
• Wrapped, boxed, and weighed bakery department products.
• Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
• Developed strong rapport with customers and created a positive impression of the business.
• Prioritized helping customers over completing other routine tasks in the store.
• Used the in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies, and security standards.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Developed strong rapport with customers and created a positive impression of the business.
• Prioritized helping customers over completing other routine tasks in the store.
• Used the in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies, and security standards.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Fostered a collaborative work environment, sharing best practices and sales strategies with new hires.
• Managed inventory to ensure product availability, contributing to an uptick in sales.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Initiated a client approach to build strong relationships with key customers, encouraging repeat business.
• Provided training to new staff on sales techniques and store procedures, ensuring a consistent customer service experience.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Contributed to a positive shopping environment by maintaining an organized and welcoming store appearance.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Utilized CRM tools to track customer interactions and sales, enhancing the effectiveness of follow-up communications.
• Implemented feedback from customer surveys to improve the shopping experience and meet customer needs.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Stocked merchandise, clearly labeling items, and arranging them according to size or color.
• Managed efficient cash register operations.
• Engaged in friendly conversation with the customer to better uncover individual needs.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Maintained up-to-date knowledge of store sales, payment policies, and security standards.
• Used the in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in the store.
• Developed strong rapport with customers and created a positive impression of the business.
• Wrapped, boxed, and weighed bakery department products.
• Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.

• Assisted with replenishment of merchandise on the sales floor as directed, including filling displays, arranging merchandise, and assisted in setting up displays.
• Bagged, boxed, and gift-wrapped, customers purchased items.
• Brewed dripped coffees, espressos, and other coffee-based drinks.
• Communicated to customers about product availability, nutritional information, and ingredients.
• Discerned customers' preferences and made accommodations accordingly, potentially upselling.
• Displayed and organized products in the store for customers to easily locate.
• Educated customers on menu items and answered any questions they asked.
• Efficient and able to work quickly and efficiently in a fast-paced environment.
• Engaged with customers before taking orders.
• Maintained equipment to ensure that coffee machines and other equipment are in good working order.
• Filled the drinking water, coffee, tea, syrups, and fruit infusions containers
• Adhered to company policies and procedures for beverage preparation and food handling.
• Handled Customer Inquiries: Answered customer questions and addressed any concerns.
• Issued receipts, refunds, changes, or tickets
• Kept the bar area and equipment clean.
• Maintained a clean and organized workspace, including the coffee bar, equipment, and surrounding areas.
• Maintaining a Positive Attitude: Being friendly, helpful, and patient with customers and coworkers.
• Maintained a clean dining area, sanitizing tables and chairs, and sweeping crumbs off the floor.
• Maintained the outlook of the store by dusting, cleaning, and restocking merchandise on the shelves.
• Maintained stock of syrups, bar fridge, pastries, bagged coffee, and merchandise.
• Managed transactions with customers using cash registers.
• Other Beverages: Preparing and serving other drinks like smoothies, juices, and non-coffee beverages.
• Processed customers' redeemed coupons, issued refunds, collected payments (cash, credit, debit), and ensured accurate inventory management.
• Prepared and served beverages following recipes.
• Preparing and serving a variety of hot and cold beverages, including specialty coffees and teas, as well as preparing and serving food items, maintaining a clean workspace, and providing excellent customer service.
• Prepared Food Items: Making sandwiches, pastries, muffins, and other food items.
• Processed Payments: Using cash registers and other payment systems to process transactions.
• Redeemed stamps and coupons
• Resolved customer complaints, guided them, and provided relevant information. Maintained a clean and tidy checkout
• Received and processed payments (cash and credit cards).
• Prepared various types of teas, including hot and iced teas.
• Paid attention to details while taking orders (roast, dairy, and syrup).
• Restocked/replenished supplies and ingredients as needed.
• Served prepared food, like cookies, pastries, and muffins.
• Took customers' orders accurately and efficiently.
• Washed and put away dishes in the kitchen.
• Welcomed customers with a friendly demeanor, offered product information, and assisted them in finding items.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring the timely completion of each assignment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting it in the computer system.
• Worked with the floor team and managers to meet a wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Used the POS system to enter orders, process payments, and issue receipts.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills, and customer inquiries.
• Boosted team efficiency, shared best practices in cash handling, and customer interaction.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Enhanced customer loyalty by participating in the rewards program enrollment.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Contributed to a significant decrease in queue times by streamlining the checkout process.
• Enhanced shopping experience, provided product information, and location assistance.
• Facilitated a positive shopping experience, greeted customers warmly upon entry.
• Contributed to a clean and safe shopping environment, performed regular sanitation of the checkout area.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring the timely completion of each assignment.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting it in the computer system.
• Worked with the floor team and managers to meet a wide range of customer needs.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Contributed to a clean and safe shopping environment, performed regular sanitation of the checkout area.
• Managed cash drawer accurately, ensuring all transactions balanced at the end of the day.
• Facilitated a smoother checkout process, trained new employees on POS systems.
• Contributed to a significant decrease in queue times by streamlining thecheckout process.

• Assisted customers, helped locate products, and provided solutions.
• Completed truck unloading and merchandise duties through the store.
• Performed product inventory under established policies and related records.
• Maintained or changed product displays, including those required for periodic sales events.
• Remodeled seasonal sets and added to the featured aisles and spaces.
• Recovered merchandise and go-backs.
• Operated a point-of-sale (POS) system to efficiently process customer transactions, including taking payments and handling returns.
• Maintained the cleanliness of the store by ensuring that duties were completed and by performing duties such as cleaning windows, sweeping floors, and dusting products shelved as required.
• Participated in the planogram process (POGs) in both SAB and seasonal to ensure they were completed timely manner.
• Restocked and replaced, arranged, and organized products in aisles and on shelves after receiving the new merchandise shipments.
• Straightened merchandise, stocked shelves, priced merchandise, and set up displays and signs.
• Welcomed customers with a friendly demeanor, offered product information, and assisted them in finding items.
• Used barcode scanners to locate store products, the cost of a product, and product placement.
• Performed other related duties as required.
• Cleaned and organized sales and stock areas.
• Put away received merchandise in the designated location.
• Greeted and used the service model to meet customers' needs.
• Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
• Assisted in loss prevention efforts by identifying damaged or expired products and removing them from the sales floor.
• Performed section resets to match new planograms.
• Achieved high standards of cleanliness throughout the store by consistently maintaining shelves, displays, and backroom storage areas.
• Improved store appearance and shopping experience with consistent shelf maintenance, product organization, and display setup.
• Unpacked trucks, moved merchandise, and stocked shelves to provide an appealing sales floor and a positive customer experience.
• Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
• Introduced a new scheduling system to improve tracking of actual plant capacity, automating the data entry process.
• Conducted interviews by following stringent guidelines and confidentiality laws.
• Updated manuals to reflect amendments to rates, rules, or regulations.
• Monitored raw material costs and fluctuations, sourced new suppliers, and identified favorable opportunities.
• Compiled reports of cost factors such as labor, production, and equipment.

• ,,Answering phones and properly navigating callers to the appropriate departments and staff.
• Assisted in various daily operations.
• Received and sent incoming and outgoing mail for staff.
• All other duties as assigned.
• Office operations, filling of paper in machines, operation of postage machines, copiers, fax machines, filing, making copies as needed, distribution of staff mail arriving by post office box, fax, and email.
• General tidying of office areas. Boardroom, front office, and reception area
• Managed documents/files.
• Managed inventory supplies, sourcing for suppliers.
• Monitored supply inventory weekly.
• Monitored and maintained all emails and postings.
• Office support and duties as required. Operation and maintenance of the incoming and outgoing faxes include keeping a very organized fax logging system.
• Operated a switchboard system, answering telephone calls, which consisted of multiple lines and extensions transferred or directed calls to the party the caller requested.
• Operated office, Xerox, computers, and fax machines.
• Operation and maintenance of faxes, incoming and outgoing, includes keeping a very organized fax logging system.
• Organization and maintenance of mail logging systems
• Received incoming and outgoing calls out to recipients or sent by Canada Post or Courier.
• Organization of staff schedules and postings (monthly or daily). Set up appointments for staff.
• Organization of staff schedules and postings (monthly or daily).
• Provided customer service.
• Receiving and placing orders as directed.
• Sent out faxes and emails.
• Sent out/received in-mail and packages.
• Scheduled meetings.
• Set up appointments for staff.
• Updated calendars, contacted participants, and confirmed communication for meetings.
• Answered multi-line phone system, routing calls, delivering messages to staff,f, and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
• Performed research to collect and record industry data.
• Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to the main human resources files.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Facilitated the timely delivery of special projects to meet organizational and departmental objectives.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
• Liaised between clients and vendors and maintained effective lines of communication.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks daily.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data, and completed other clerical tasks.
• Improved staff morale by organizing recognition programs, acknowledging outstanding contributions, and fostering a positive work culture.
• Enhanced communication within the office, establishing a weekly newsletter summarizing key updates and achievements.
• Supported recruitment processes, scheduling interviews, and communicating with applicants to improve hiring timelines.
• Facilitated training sessions for new software tools, increasing team productivity, and reducing learning curves.
• Developed a filing system for historical documents, preserving important company records and improving access to information.
• Addressed IT issues by coordinating with tech support, minimizing downtime, and maintaining operational efficiency.
• Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
• Implemented new CRM system to track client interactions, improving response times and client satisfaction.
• Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
• Conducted research for project proposals, compiling information that supported winning bids.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Managed scheduling for the executive team, balancing complex calendars to ensure optimal use of time.
• Contributed to policy updates, researching regulations to ensure company compliance.

• Answered phones and properly navigated callers to the appropriate departments and staff.
• Assisted in various daily operations.
• General office operations, filling of paper in Xerox machines, copiers, and Xerox copies company’s business and incoming documents as needed. General tidying of office areas. Boardroom, front office, and reception area
• General office operations include the filling of paper in machines, the operation of postage.
• Monitored supply inventory weekly.
• Moved controls to adjust and activate the binding machine to meet specifications.
• Monitored staff notices via bulletin board and emails, posted and redirected the emails to the addressed staff.
• Operated a machine that performed binding operations, such as pressing, folding, and trimming, on books.
• Operated and maintained the fax machines, added paper, ink cartridges, and incoming/outgoing faxes.
• Organized, maintained, and sorted all incoming mail, handled mailroom duties, including sorting, preparing outgoing mail, used the UPS postage machine system to prepare and generate labels for tracked numbers, verified customer manifests, and affixed postage to outgoing mail and packages.
• Preparing coffee, water, and tea service for staff and guests.
• Set up appointments and boardrooms/ conference room meetings held by staff.
• I answered the multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos, and invoices.
• Scheduled appointments and conducted follow-up call to clients.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained electronic filing systems and categorized documents.
• Entered data into the system and updated customer contacts with information to keep records current.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
• Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to maintain human resources files.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Performed research to collect and record industry data.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Facilitated the timely delivery of special projects to meet organizational and departmental objectives.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
• Volunteered to help with special projects of varying degrees of complexity.
• Established administrative work procedures to track staff's daily tasks.
• Liaised between clients and vendors and maintained effective lines of communication.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Managed paper and electronic filing systems by routing various documents, taking daily notes, and managing incoming and outgoing mail.

• Assisted coworkers and staff members with special tasks on a daily basis.
• Managed filing system, entered data,and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Streamlined communication processes, resulting in faster response times to internal queries.
• Streamlined invoice processing,the accuracy and efficiency of financial operations.
• Improved office workflow by redesigning the document submission process.
• Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
• Assisted in preparing detailed reports for management, enabling informed decision-making.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Promoted a positive image of the organization through clear communication, both internally with colleagues and externally with clients.
• Assisted in event planning and execution for company functions such as conferences, workshops, and social gatherings.

• Assisted teachers prepare materials, set up equipment, and adapt lessons for different learning needs.
• Reinforced lessons, reviewed material, and offered extra help to students who needed it.
• Monitored students' behavior, enforced school rules, and ensured safety during class, transitions, and extracurricular activities.
• Provided individualized support and accommodations, as needed.
• Kept accurate records of students’ attendance’ and tardiness.
• Graded papers, tests, and homework.
• Kept track of student progress, grades, and other relevant information.
• Kept parents informed about students’ progression and addressed concerns.
• Set up the classroom for lessons and maintained a safe and clean learning environment.
• Assisted in maintaining a positive and productive learning environment by enforcing rules and procedures.
• Supervised students during transitions, lunches, recesses, and field trips.
• Participated in staff meetings, parent conferences, and training sessions.
• Worked closely with teachers to plan lessons, assess student progression, and address challenges.
• Assisted with various tasks as needed, such as preparing materials, running errands, or assisting with school events.

• Completed special projects assigned by the record library coordinators and special projects.
• Managed and organized X-ray films, assisting with patient transport.
• Ensured all imaged records were accessible and efficiently managed the film library.
• Ensured all records returned were data entered and interfiled daily.
• Ensured timely delivery of patient record requests.
• Greeted Physicians and nurses and assisted customers in a courteous and businesslike manner.
• Proactively identified any problems or unaddressed issues in the record library and coordinated with the record library coordinator to handle them.
• Processed and retrieved patients' record requests by using patients' identification numbers.
• Processed requests for patient radiology films for doctors and patients.
• Enhanced film collection by acquiring, cataloging, and preserving a diverse range of films.
• Kept up-to-date with emerging trends in cinema studies through professional development opportunities such as conferences or webinars.
• Streamlined access to film resources for researchers and patrons by implementing an efficient cataloging system.
• Catalogued and organized books, materials, and other documents for proper library management.
• Catalogued and organized books, materials, and other documents for proper library management.
• Maintained library databases to support accuracy and availability in circulation systems.
• Managed reserve desk collection of reference materials.

• Assisted teachers in preparing materials, setting up equipment, and adapting lessons for different learning needs
• Assisted in maintaining a positive and productive learning environment by enforcing rules and procedures.
• Assisted with various tasks as needed, such as preparing materials, running errands, or assisting with school events.
• Efficient and able to work quickly and efficiently in a fast-paced environment.
• Graded papers, tests, and homework.
• Kept accurate records of students’ attendance and tardiness.
• Kept track of student progress, grades, and other relevant information.
• Kept parents informed about students’ progression and addressed concerns.
• Monitored students' behavior, enforced school rules, and ensured safety during class, transitions, and extracurricular activities.
• Participated in staff meetings, parent conferences, and training sessions.
• Provided individualized support and accommodations, as needed.
• Reinforced lessons, reviewed material, and offered extra help to students who needed it.
• Set up the classroom for lessons and maintained a safe and clean learning environment.
• Supervised students during transitions, lunches, recesses, and field trips.
• Worked closely with teachers to plan lessons, assess student progression, and address challenges.
• Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained inventory of office supplies and placed orders.
• Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Facilitated collaboration within the team by organizing regular meetings and tracking project progress.
• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Assisted in the preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Implemented new CRM system to track client interactions, improving response times and client satisfaction.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Conducted research for project proposals, compiling information that supported winning bids.
• Enhanced communication within the office, establishing a weekly newsletter summarizing key updates and achievements.
• Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
• Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Managed scheduling for the executive team, balancing complex calendars to ensure optimal use of time.
• Assisted in the preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.