Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Zaffany Wright

Zaffany Wright

San Carlos,AZ

Summary

Dynamic, customer-focused professional with over three years of experience enhancing customer satisfaction across diverse sectors, including auto detailing, warehouse operations, and food service. Achieved and maintained a customer satisfaction rating of over 95% through proactive issue resolution and a commitment to exceptional service. Proficient in inventory management and cash handling, with a strong ability to contribute effectively in collaborative team environments. Certified in First Aid, CPR, and food safety, bringing a well-rounded skill set that ensures both customer care and operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Auto Detailer/Driver

Nnee Bich'o Nii Transit Services
12.2024 - 09.2025
  • Practicing proper pre-trip inspections.
  • Assist with weekly, monthly mileage.
  • Look over pre-trips and post-trips paperwork of all vehicles.
  • Knowledge of traffic laws, DOT regulations and safety standards.
  • Understand the routes and traffic conditions.
  • Clean driving record
  • First Aid & CRP certification
  • Bloodborne and Airborne Pathogen certification.
  • Ability to courteously interact with passengers.
  • Worked on obtaining my CDL, passed the written portion of the test.
  • Received my CDL permit.

Warehouse Helper

Bylas Food Distribution
12.2022 - 09.2023
  • Follow safety protocols and procedures to ensure a safe working environment for all warehouse employees and visitors.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Maintained accurate inventory records using computerized tracking system.
  • Assisted with physical inventories as needed.
  • Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
  • Prepared daily reports on inventory levels, shortages, and other related issues.
  • Monitored database system to prepare and deliver customer orders on time.

Assistant Cook

Bylas Older Adult Center
09.2022 - 11.2022
  • Inspected and cleaned food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Prepared meal trays and packed into proper heating containers for home delivery clients
  • Cleaned work areas, equipment, utensils, dishes, and silverware.
  • Thrived in fast-paced settings, eagerly supporting team to enhance meal service and client satisfaction.
  • Disinfected surfaces using appropriate chemicals and materials.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to clients in a friendly and courteous manner.

Cashier

Noline County Store
07.2021 - 10.2021
  • Verified that customers were of legal age to purchase tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier/Janitor

McDonald's
06.2014 - 12.2014
  • Enhanced customer experience through professional greetings, precise order taking, and promotional explanation
  • Maintained high standards of hygiene, regularly cleaning workspaces, replenishing supplies, and disinfecting surfaces
  • Implemented a cross-functional training program, boosting teamwork and efficiency among cashiers and janitors
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Ensured compliance with all health regulations related to food handling practices.

Education

Nursing - Some college credits

Eastern Arizona College, Thatcher, AZ
05.2010

High School Diploma - undefined

San Carlos Secondary, San Carlos, AZ
05.2010

Skills

  • Cash Register Operation (1 year)
  • Driving (5 years)
  • Money Handling (2 years)
  • Food and Safety Standards (2 years)
  • Teamwork and Collaboration (4 years)
  • Warehouse Safety (1 year)
  • Microsoft Office (10 years)
  • Food Storage (2 years)
  • Organizational skills (5 years)
  • Customer Service (3 years)
  • Detailing (1 year)
  • Heavy lifting
  • Food Service (4 years)
  • Inventory Software (2 years)
  • Warehouse Organization (1 year)

Accomplishments

    Certificate of Appreciation; for hard work and dedication 5-6-2025

Certification

  • First Aid and CPR Certification. Issued: 1-15-2025 Expires: 1-15-2027
  • Bloodborne and Airborne Pathogen Certification Issued: 1-15-2025 Expires: 1-15-2027
  • Driver's License
  • Teamwork Recognition Certificate 3-7-2025

Timeline

Auto Detailer/Driver - Nnee Bich'o Nii Transit Services
12.2024 - 09.2025
Warehouse Helper - Bylas Food Distribution
12.2022 - 09.2023
Assistant Cook - Bylas Older Adult Center
09.2022 - 11.2022
Cashier - Noline County Store
07.2021 - 10.2021
Cashier/Janitor - McDonald's
06.2014 - 12.2014
Eastern Arizona College - Nursing, Some college credits
San Carlos Secondary - High School Diploma,

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