Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Zafir Darby

Homestead

Summary

I excelled as a General Store Manager at Footlocker Retail. My strategic inventory management and dynamic leadership skills led to significant profitability increases. Specializing in operations management and customer relations, I consistently prioritize efficiency and service excellence.

Professional leader with strong background in retail management. Adept at driving sales, managing inventory, and overseeing daily operations to enhance store performance. Skilled in fostering team collaboration, ensuring customer satisfaction, and adapting to changing business needs. Known for effective communication, problem-solving abilities, and results-oriented approach.

Overview

19
19
years of professional experience

Work History

General Store Manager

Footlocker Retail
03.2012 - Current
  • Established a positive work environment by fostering open communication, promoting teamwork among employees while building a strong associate customer relationship.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Increase store profitability by implementing effective inventory management and pricing strategies.
  • Resolve customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Set a effective store schedule based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintain a clean, safe working environment, and building positive energy vibes.
  • Increase customer satisfaction through exceptional service and well-trained, knowledgeable staff members.

Line Cook

Harrah's Philadelphia Racetrack and Casino
10.2009 - 11.2010
  • Prepared multiple orders simultaneously during peak periods, maximizing customer satisfaction, and repeat business.
  • Plated and presented all dishes to match established restaurant standards.
  • Worked with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Head Line Cook

Philadelphia Turf Club
09.2005 - 08.2010
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Managed ordering of supplies from vendors, ensuring adequate stock levels while minimizing spoilage risks.
  • Worked with executive chef to design creative daily specials, enhancing customer satisfaction.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Restocked inventory and ingredient items to maintain the most effective kitchen efficiency.
  • Trained and assisted new kitchen staff members.

Education

No Degree - Criminal Justice

Florida International University
Miami, FL
08-2026

Associate of Arts - Culinary Art

JNA School Of Culinary Arts
Philadelphia, PA
06-2006

High School Diploma -

Edward Bok Tech High School
Philadelphia, PA
06-2002

Skills

  • Team leadership
  • Customer relations
  • Training and mentoring
  • Leadership development
  • Operations management
  • Employee supervision
  • Team building
  • Staff management
  • Inventory oversight
  • Performance analysis
  • Talent recruitment
  • Loss prevention

Accomplishments

  • Recruited 2 successful new managers within one year.
  • In 2018 won Rookie Manager Of the Year
  • Received a sales leadership award 4 out of 7 years as manager.
  • Had a sales gain 6 out of 7 years of being a manager.
  • Supervised team of 20 staff members.
  • Received an audit ward in 2018.

Interests

  • Music
  • Spending time with family and friends
  • I enjoy cooking for friends and family gatherings
  • Cooking

Timeline

General Store Manager

Footlocker Retail
03.2012 - Current

Line Cook

Harrah's Philadelphia Racetrack and Casino
10.2009 - 11.2010

Head Line Cook

Philadelphia Turf Club
09.2005 - 08.2010

No Degree - Criminal Justice

Florida International University

Associate of Arts - Culinary Art

JNA School Of Culinary Arts

High School Diploma -

Edward Bok Tech High School

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Zafir Darby