Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zagarita Sandoval

Austin,TX

Summary

Dynamic and adaptable professional with a proven track record at Fiesta LLC, where I enhanced customer satisfaction and maintained high standards of cleanliness and hygiene. Skilled in cash handling and problem-solving, I excel in fast-paced environments, demonstrating a team player attitude and a commitment to continual improvement.

Overview

21
21
years of professional experience

Work History

Restaurant Clerk

Fiesta LLC
03.2022 - 12.2022
  • Effectively communicated with both front-of-house and back-of-house staff to guarantee seamless dining experiences for all guests.
  • Handled phone inquiries professionally, providing accurate information regarding reservations, special events, or promotions.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced customer satisfaction by providing friendly and attentive service during busy meal times.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cashiere

Dollar Tree
05.2020 - 01.2022
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Prep Cook

Stagecoach Restaurant
03.2019 - 12.2021
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Fee Collector

Navajo Tribal Parks And Recreation
03.2012 - 12.2017
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
  • Enhanced company reputation by professionally handling sensitive financial matters.
  • Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
  • Provided excellent customer service during difficult conversations, defusing tensions while effectively collecting payments.
  • Utilized various software programs to efficiently manage account information and track progress towards collection goals.
  • Cultivated a professional demeanor when dealing with difficult customers, displaying empathy while remaining assertive in achieving desired outcomes.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Welders Helper / Welder

Beacon Industries
07.2001 - 01.2012
  • Followed supervisor instructions to complete tasks on time.
  • Loaded and unloaded construction materials to prepare for use in construction.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Operated various hand and power tools to complete general tasks.
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
  • Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
  • Participated in training sessions to enhance skills and knowledge.
  • Assisted in completing projects on time through diligent work and effective communication with team members.
  • Advanced project completion with skilled assistance in various construction tasks under tight deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma - General Studies

Elko High School
Elko, NV
05.1990

Skills

  • Strong multitasking
  • Team player attitude
  • Cleanliness and hygiene
  • Phone Etiquette
  • Cash handling expertise
  • Detail-oriented approach
  • Complaint Handling
  • Food safety understanding
  • POS System Operation
  • Inventory control familiarity
  • Food preparation experience
  • Restaurant equipment usage
  • Problem-solving capabilities
  • Quick Learner
  • Efficient multitasking
  • Cleanliness and sanitation

Timeline

Restaurant Clerk

Fiesta LLC
03.2022 - 12.2022

Cashiere

Dollar Tree
05.2020 - 01.2022

Prep Cook

Stagecoach Restaurant
03.2019 - 12.2021

Fee Collector

Navajo Tribal Parks And Recreation
03.2012 - 12.2017

Welders Helper / Welder

Beacon Industries
07.2001 - 01.2012

High School Diploma - General Studies

Elko High School

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Zagarita Sandoval