Zahara Begum

Personal Assistant Duties and Responsibilities:

• Materials are printed and ready timely for meetings
• Rooms are booked in all locations and/ or conference accounts provided
• Videoconferences are connected
• Supporting their respective teams working in conjunction with other teams
• Organising all travel and related expense reporting
• Approve various costs/ fee payments/ invoices/ email requests/ project work
• Approve various staff related equipment requests/ space moves/ holiday/ expense reports/ systems and applications requests/ building access
• Investigate the above and document where required
• Security for building passes

Liaising with the space management team to

coordinate seating logistics, inc,

• Personal Assistant Skills List:Proven ability to manage a flexible schedule
  Always available, mobile, and open to travel
  Exemplary planning and time management skills
  Outstanding verbal and written communications skills
  Ability to interact with high profile clients and executives

• Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
• Uses practice management software (PMS), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
• Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Assists patients in filling out insurance forms and other patient records.
• Arranges hospital admissions, provides referrals, and schedules appointments for medical tests and lab work for patients as needed.
• Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies.
• Helps patients in distress by responding to emergencies and solving problems.
• Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
• Prepares, processes, and archives memos, correspondence, travel vouchers, and other documents.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Provides directions to the office to new patients, consulting practitioners, and vendors.
• Contributes to team effort by accomplishing related results as needed.

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc
• Maintained a sufficient record of office supplies
• Process: Administrative Services
• ERP: Microsoft Word, Time Management System
• Data Entry

• Check the Opening and closing paperwork of the store
• Analysis and Quality testing of shipment receive or send
• Communicate with Regional Manager regarding the updates
• Make a report of sales and updates of the store and email it to Regional Manager
• Mismatch or discrepancy, escalate to Human Resources or Risk Management Depts
• Handles the courtesy promotional discounts on the handsets and accessories for new activations
• Responsible for daily inventory report, store to store transfers and demos report assigned to the store
• Handle all the critical issue of billing or device and issue courtesy credit or device warrant exchange for the customer
• Train the new hires for the particular location and make them understand the basics of sales and communication relationship with the customer
• Responsible for handling the Daily Tracking Service contains the last day sales money send properly to T- Mobile without any discrepancy follow up with the provided procedure
• Handles the Meeting with the management of T-Mobile for the assigned store location and provide the graphical details of the performance of the assigned store with each representative progress report of sales
• Document Management System
• T-Mobile Premium Retailer
• Process: T-Mobile Sales management
• ERP: WATSON, Citrix, Quick-view