Summary
Overview
Work History
Education
Skills
Timeline
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Zahara Greer-Birl

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Motivated cashier with 3-year track record of success in providing exceptional service and sales support. Offering superior critical thinking skills and problem solving abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.

Overview

8
8
years of professional experience

Work History

Shift Leader

Plant Power
01.2022 - 03.2024
  • Trained new employees and delegate daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Cashier

Panera Bread
01.2021 - 08.2021
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belts to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed transactions per day with exceptional accuracy.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal, and other actions.

Hostess, Cashier

San Pedro Fish Market And Restaurant
06.2020 - 11.2020
  • Operated cash register, collected payments and provided accurate change.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

Retail Sales Associate

Village Treasures
05.2016 - 12.2016
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Education

High School Diploma -

Polytechnic High School
Long Beach, CA
06.2020

Skills

  • POS systems
  • Cash register operation
  • Training Assistance
  • Team Leadership
  • Role Modeling
  • Staff Supervision
  • Employee Coaching and Motivation
  • Customer seating
  • Returns and exchanges
  • Merchandise restocking
  • Cash management
  • Customer assistance

Timeline

Shift Leader

Plant Power
01.2022 - 03.2024

Cashier

Panera Bread
01.2021 - 08.2021

Hostess, Cashier

San Pedro Fish Market And Restaurant
06.2020 - 11.2020

Retail Sales Associate

Village Treasures
05.2016 - 12.2016

High School Diploma -

Polytechnic High School

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Zahara Greer-Birl