ZAHARADDEN BELLO
Doha
Summary
Results-driven IT Specialist with a unique blend of administrative and technical expertise. Proven track record of providing exceptional support in fast-paced environments, with a strong foundation in administration and a passion for technology. Currently serving as an Executive Assistant to the Chief Medical Officer at Apex Healthcare, where I leverage my technical skills to drive operational efficiency and support strategic initiatives.
Previously, I honed my administrative skills as an Administrative officer for 2 years at Spotless Cleaning and Hospitality Service, where I developed strong organizational and communication skills.
Key Strengths:
- Technical expertise in IT systems, software, and hardware
- Excellent administrative and organizational skills, with experience in calendar management, correspondence, and data entry
- Strong communication and interpersonal skills, with ability to build effective relationships with stakeholders at all levels
- Proven problem-solving and analytical skills, with ability to think critically and outside the box
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines with ease
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Apex Healthcare Services
08.2024 - Current
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
Administrative Assistant
Spotless Cleaning And Hospitality Services
11.2022 - 06.2024
- Created and maintained organized filing system to streamline document retrieval and office efficiency
- Managed travel arrangements and expenses for executives, ensuring cost-effective options were utilized
- Provided exceptional customer service to vendors and clients, resolving inquiries promptly and professionally
- Scheduled and coordinated meetings, events, and appointments, optimizing executive's calendar for maximum productivity
- Communicated with clients over phone, email and chat platforms
- Completed paperwork and entered important data in company CRM, Identified different types of relevant data to improve business performance with better analytics
- Compiled and sorted information to prepare source data for computer entry
- Maintained database files, tables and dictionaries to prevent data loss
- Leveraged available data to create charts and presented findings via written reports and in-person presentations
- Validated integrity and completeness of statistical data
- Applied analytical tools and methods to inform business decision-making processes
IT Support Specialist
First October General Merchants Nig Ltd
01.2021 - 10.2022
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Configured and tested new software and hardware.
- Offered assistance in implementing and developing training programs.
- Installed and configured operating systems and applications.
- Assisted in development of system security protocols.
- Created user accounts and assigned permissions.
- Configured hardware, devices, and software to set up work stations for employees.
Independent Surveyor
World Health Organisation
10.2020 - 12.2020
- Conduct house to house survey
- Filled online mobile checklist, report and submitted to the server through Open data toolkit
- Conducted surveys according to sampling methods to ensure data accuracy and representativeness
- Trained and supervised survey team members to ensure consistency and reliability in data collection
- Analyzed survey results and presented findings in a clear and concise manner
- Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
- Prepared GIS maps and written reports clearly depicting boundaries, landmarks and notable geographical features and loaded data into ODK Tool kit for design use.
National Youth Service Corps(NYSC)
Nigerian Navy Headquarters
01.2019 - 01.2020
- Led community service projects, coordinating with local organizations and engaging youth participation
- Organized skills development workshops for fellow corps members, enhancing teamwork and leadership capabilities
- Collaborated with schools to deliver educational programs, empowering students with life skills and career guidance
Education
Mastering EC-Council Certied Ethical Hacking V12 - CEH V12
NIIT Qatar
Doha, Qatar01-2023
Bachelor of Science - Computer Science (Networking Technology & Cybersecurity)
Lincoln University College
Selangor, Malaysia01-2019
Associate of Science - Advanced Diploma In Software Engineering
Aptech Computer Education
Kano, Nigeria01-2012
Skills
- Administrative support specialist
- Communication
- Organizational and Time management
- Problem-solving and Adaptability
- SAP proficiency
- Project management
- Technical Troubleshooting
- Interpersonal and Analytical
- Security Information and Event Management (SIEM)
- Ticket support system management
- MS office proficiency
Certification
- Quality Management Foundations
- SAP SuccessFactors Basics
- Leadership Foundations (2019)
- IT Security in the Workplace 2024
- Foundations of Performance Management
- Internet Security and you
- PIH IT Cybersecurity Foundation Training
Languages
English
Native language
Arabic
Intermediate
B1
English
Proficient
C2
French
Intermediate
B1
Timeline
Executive Assistant
Apex Healthcare Services
08.2024 - Current
Administrative Assistant
Spotless Cleaning And Hospitality Services
11.2022 - 06.2024
IT Support Specialist
First October General Merchants Nig Ltd
01.2021 - 10.2022
Independent Surveyor
World Health Organisation
10.2020 - 12.2020
National Youth Service Corps(NYSC)
Nigerian Navy Headquarters
01.2019 - 01.2020
Mastering EC-Council Certied Ethical Hacking V12 - CEH V12
NIIT Qatar
Bachelor of Science - Computer Science (Networking Technology & Cybersecurity)
Lincoln University College
Associate of Science - Advanced Diploma In Software Engineering
Aptech Computer Education
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